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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.11 (388 reviews)

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4.04

Based on 388 reviews, last reviewed 7th Mar 2025

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Good dependable bank No frills, but good basic all and reliable Reviewed on: 7th March 2025

Latest lowest rating:

1

Appalling "cs". Appalling "cs". Takes forever to get an answer on phone, every time ! Reviewed on: 27th February 2025

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

The Co-operative Bank Current Account reviews (388)

Review of the The Co-operative Bank, Current Account:

Coop bank is Empathy Central

Coop have been very helpful during times of financial hardship and being the victim of coercion Reviewed on: 27th February 2025

Outstanding Service

The Co operative Bank have been outstanding in their speed of service, friendly staff and knowledge of suitable accounts in all my dealings with them. I recommend them highly for anyone looking for a new current account. Reviewed on: 11th February 2018

Co-op Current account

I love the co-op bank & shops due to their fair ethics. I hAve always found the staff to be helpful and patient & they go the extra mile. I wouldn't bank with anybody else now & am glad i'm proud to be with the Co-operative bank! Long may they continue! Reviewed on: 11th February 2018

The ethical bank

dependable and professional - friendly staff-nice to know you are using an ethical bank Reviewed on: 11th February 2018

Ethical

Have had no issues with my current account. I received £100 for switching to it & It's an added bonus that it's an ethically minded company Reviewed on: 11th February 2018

Great but needs a bit of a rocket.....

I like my co-operative account overall because the online access is easy and simple to use.I do have two faults to point out though. 1. payments into my account from companies such as a direct payment or a shop refund always take at least a day longer than my husbands account. 2. The smart phone app is useless to me because it asks you to put in your D>O>B which means scrolling back through the dates and because I am a certain age..old..by the time my birthdate is received the app has timed out.I spoke to them about this and they said that was how it was...so no good to me. Reviewed on: 10th February 2018

recovering well from infiltration

the co-op is back after its flirtation with the nastier side of banking Reviewed on: 10th February 2018

Miss

excellent basic bank account, does everything you need it to do Reviewed on: 10th February 2018

No problems!

I've been a customer of many banks in the UK and abroad and Co-op Bank has been the easiest to deal with. Reviewed on: 9th February 2018

Ethical banking

Easy to set up and great ethics when the banking industry in general is shocking. Reviewed on: 9th February 2018

Excellent customer service

I always receive excellent customer service in branch and on the phone. Reviewed on: 9th February 2018

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