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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.1 (387 reviews)

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4.02

Based on 387 reviews, last reviewed 28th Feb 2025

600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Nice people always effortlessly efficient always go... Nice people always effortlessly efficient always go there. It’s Reviewed on: 28th February 2025

Latest lowest rating:

1

Appalling "cs". Appalling "cs". Takes forever to get an answer on phone, every time ! Reviewed on: 27th February 2025

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

The Co-operative Bank Current Account reviews (387)

Review of the The Co-operative Bank, Current Account:

No frills but competent

No frills but competent bank account with an easy to use online banking interface. What more do you need? Recommended Reviewed on: 4th April 2022

Avoid

Stay well away their banks are terrible. They can block your account without notice or reason and hold your money. Stay clear of Co-operative bank. 5 days now we have been without groceries because they won’t release my money. Had to send my child to school without dinner money. When I approached them, they blocked me on X and Facebook. I also rang them and begged for my own money for food for my family.. they told me they’ll see if they can send me some food and then changed their mind. The co-operative bank have taken away our basic human rights. Never trust them and always keep a rainy day ££ at home Reviewed on: 24th November 2023

Ethical

Ethical bank - I have never had any problems with my bank Reviewed on: 27th September 2023

Not the best!

The Co-operative has been a mainstay of my family for over a hundred years.For groceries,Banking,House insurance,Travel and car insurance. From my Grandparents,parents and myself and siblings.But for sometime now I have been disappointed with their service.I feel they are not trying hard enough for customers service. Reviewed on: 18th August 2023

bank

branch v helpful. contacting by phone still a nightmare but improving slowly. wait time 20min + Reviewed on: 18th August 2023

easy and transparent banking

easy to tansact and manage your finances online Reviewed on: 14th July 2023

highly recommended!

Co-op Bank offers ethical banking. With Co-op Bank, I experience sustainability, community, and transparency. They prioritize ethical values and social responsibility in their banking practices. Co-op Bank's current accounts provide the convenience I need while aligning with my values. I appreciate their commitment to supporting local communities and their transparent approach to banking. Choosing Co-op Bank means banking with a purpose and making a positive impact on society. Reviewed on: 11th June 2023

User friendly app

Personal account banking app is easy to use and provides a good overview of all accounts held. It has improved over time. Reviewed on: 6th June 2023

Mickey mouse bank

Bank app never working, consistent pending transactions. Bad customer service. After 16 years of banking with this company I've had no choice but to move and should of done it years ago! I've less stress in my life on my financial situation now. Reviewed on: 4th June 2023

Great ethical bank

I've always experienced friendly and professional customer service whenever I have contacted The Co-op. I find the banking app very easy to use. Reviewed on: 1st June 2023

Easiest banking experience

Before I was with co-op I got money taken out of my account/stolen and my old bank would never help. I’ve never had a bad experience and they’re always friendly and helpful. Reviewed on: 31st May 2023

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