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Darlington Building Society: Savings reviews

4.92
Based on 10,101 reviews, last reviewed 3rd Apr 2025
51% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Opened account online very easily. Opened account online very easily. Very simple user screens, and on the one question I had about the welcome email and first login, the member of staf... Read more Reviewed on: 3rd April 2025
Rachel D's avatar
Rachel D

Latest lowest rating:

1

In branch service review I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlin... Read more Reviewed on: 19th February 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10102)

Review of the Darlington Building Society, Savings:

Excellent customer service

5
Staff are helpful, knowledgable and professional. Customer service is always excellent both in person and on the phone. Reviewed on: 28th March 2025

Good local Building Society

5
High street branches. Easy to use online Reviewed on: 29th March 2025

initial issues but resolved

4
there were some website issues to opening the account but customer service was helpful. love the user interface as is big font and well designed Reviewed on: 29th March 2025

Great Service

5
Always great service, friendly, helpful staff both in branch and over the phone. Simple easy to use, website. Makes it easy to do online money transfers etc. Would definitely recommend Darlington Building Society. Reviewed on: 28th March 2025

Easy access with Darlingtonline.

4
I have a number of accounts with DBS from instant access to fixed rate bonds. I like the way I can do all my transactions via Darlingtonline, the online service. Reviewed on: 28th March 2025

Transfering our ISA.

5
We needed advice regarding transfering our ISA.The staff at the Stockton branch were all very friendly knowlegable and professional which gave us great confidence that our money would be safe.The process of transfering our ISA's was very easy ,Kerry our adviser was very approachable and we felt she knew everything we needed. Reviewed on: 28th March 2025

Satisfied customer.

5
My husband and I have been savers/borrowers since 1979. Throughout our early years as mortgage payers the building society has been exemplary in their dealings with us and even went out of their way to help us through a particularly hard time. The staff are always friendly and welcoming. Thank you Darlington Building Society for your past and continued help and service to us. Reviewed on: 28th March 2025

Friendly face to face local shop service with conven...

5
Friendly face to face local shop service with convenient opening times, savings rates are good with variety of accounts suitable for everyone and most importantly for me personally a good old passbook Reviewed on: 28th March 2025

Have used the Society for years and found them to be...

4
Have used the Society for years and found them to be excellent. Reviewed on: 28th March 2025

Great service

5
Have ben with them for many years. .Always excellent service throughout that time.. Thanks to all;. Reviewed on: 28th March 2025

very helpful and pleasant staff.

5
very helpful and pleasant staff. always a warm welcome in branch. Reviewed on: 28th March 2025

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