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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Northallerton branch review

5
Very helpful and efficient service from staff in Northallerton Branch. Well done and thanks! Reviewed on: 27th July 2020

Barnard Castle branch review

4
Find it difficult in contacting branches by ohone. This time Virginia Parry was first class **! :) Reviewed on: 27th July 2020

Redcar branch review

5
Nothing, everything is satisfactory Reviewed on: 26th July 2020

Tubwell Row branch review

5
Everyone is very polite! I was dealt with immediately Reviewed on: 26th July 2020

Yarm branch review

5
A more comprehensive on line service would be an improvement but do no close any branches Reviewed on: 25th July 2020

Northallerton branch review

4
Polite staff that are well informed about their subjects. Good all round comunication. I am now aware on online banking options Reviewed on: 25th July 2020

Yarm branch review

5
Nothing, everything satisfactory Reviewed on: 24th July 2020

Barnard Castle branch review

5
Good customer service, Friendly polite staff Reviewed on: 24th July 2020

Yarm branch review

5
Excellent, polite service all round and always. I really appreciate the phone call a while ago to see if I was ok! Great branch at Yarm Reviewed on: 23rd July 2020

Barnard Castle branch review

5
Service is very friendly and professional, Excellent. Reviewed on: 23rd July 2020

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