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Darlington Building Society: Savings reviews

4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Tubwell branch review

5
Friendly staff and always willing to help Reviewed on: 27th June 2020

Tubwell branch review

5
Staff all lovely, always helpful. Reviewed on: 26th June 2020

Tubwell branch review

4
Open the branch at Cockerton again. Reviewed on: 25th June 2020

Tubwell branch review

4
Nothing at present could be better. Reviewed on: 24th June 2020

Middlesbrough branch review

5
Satisfied with society products. Just increase savings interest. Reviewed on: 23rd June 2020

Tubwell branch review

5
Very good, informative serice. Would like longer opening hours, but understand circumstances Reviewed on: 23rd June 2020

Tubwell branch review

5
Very helpful staff who dealt with my query successfully in one visit. However some correspondence formats are confuding (wording of letters). Reviewed on: 22nd June 2020

Tubwell branch review

5
Amy's customer service helped me decide which account was best for me and was a great help. Reviewed on: 22nd June 2020

Tubwell branch review

5
Visited branch to request CHAPs payment. Staff are very friendly and helpful, advising how the process worked and keeping me fully informed. Reviewed on: 21st June 2020

Guisborough branch review

5
Would like DBS to be more environmentally aware when we switch accounts given new passbooks and PLASTIC sleeve with usually only 1 page used. What a waste! Full marks for your local commitment! Reviewed on: 20th June 2020

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