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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
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Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Yarm branch review

5
Very helpful in advising on opening a new regular savings account with yourselves. Specifically Maxine at your Yarm branch. Reviewed on: 17th June 2020
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Yarm branch customer

Tubwell branch review

5
Higher interest rates would be better Reviewed on: 17th June 2020
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Tubwell branch customer

Tubwell branch review

4
All was good with me today. The service is lovely and friendly. Reviewed on: 17th June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Tubwell branch review

4
Always recognise the friendly faces of staff who have worked there for many years. Wish it was better for the elderly who have a car to park and can't walk far. Reviewed on: 16th June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Northallerton branch review

5
I like that you can go into branch and have helpful staff to talk you through products Reviewed on: 15th June 2020
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Northallerton branch customer

Tubwell branch review

5
Everybody is always polite, friendly and advise well. Reviewed on: 15th June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Tubwell branch review

5
Drawing out money for an elderly parent. Everything working perfect during COVID19. Reviewed on: 14th June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Northallerton branch review

5
Thank you Kirsty for excellent service. Excellent telephone communication, clear understanding of product available, prompt service and receipt of passbook. Looking forward to using society and meeting staff after lockdown. Reviewed on: 13th June 2020
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Northallerton branch customer

Tubwell branch review

5
I think during the virus, the shields are up to protect us and staff. Reviewed on: 13th June 2020
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Tubwell branch customer

Tubwell branch review

5
Staff are always friendly and welcoming. I would really find it a benefit to have a cashpoint indoors as this would help with queues for small amounts of cash. Reviewed on: 13th June 2020
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Tubwell branch customer

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