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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
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Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Northallerton branch review

5
We had a very very good telephone consultation and follow-up with Kirsty. She was friendly, efficient and professional. Reviewed on: 12th June 2020
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Northallerton branch customer

Tubwell branch review

4
I don't usually have to wait long for service and staff are friendly and efficient. That is why we have banked here for so many years. Reviewed on: 12th June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Very helpful and informative staff.

5
Visiting the DBS at the present time could be daunting but the staff make it very easy . Reviewed on: 12th June 2020
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joy simpson

Northallerton branch review

5
Been with DBS for 40yrs and always felt secure and comfortable dealing with employees and the products on offer. Not made to feel like a 'dinosaur' when using more traditional means. Once area of criticism - when counting out money please be more discreet, e.g.holding up the money for all to use. And put into an envelope would be thoughtful. All buildings should offer room/rooms for personal/sensitive money issues. Product well explained. Would like to comment on clear detail, courtest and professionalism to a retired customer. Young lady at Northallerton branch (Kirsty) star rating of 5. Reviewed on: 11th June 2020
Northallerton branch customer's avatar
Northallerton branch customer

Tubwell branch review

5
Friendly staff. Always offered a good rate when mortgage up for renewal Reviewed on: 11th June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Northallerton branch review

5
Having been a member since 1970 and always satisfied. Staff very helpful and friendly. Reviewed on: 10th June 2020
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Northallerton branch customer

Tubwell branch review

5
Always efficient, friendly service in branch Reviewed on: 9th June 2020
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Tubwell branch customer

Tubwell branch review

5
Adam very friendly. Some not so friendly as they used to be. Reviewed on: 8th June 2020
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Tubwell branch customer

Northallerton branch review

5
Kirsty was great, very confident and most helpful. Really knows her "stuff"!!! Reviewed on: 8th June 2020
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Northallerton branch customer

Tubwell branch review

4
Improve online. Very outdated and not easy to use compared to more online banks Reviewed on: 7th June 2020
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Tubwell branch customer

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