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Darlington Building Society: Savings reviews

4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Tubwell branch review

5
I love the staff and the whole set-up of the building society. A big well done to every member of staff, Reviewed on: 7th June 2020

Tubwell branch review

5
Good helpful staff. Queue are a nightmare just now. Was unhappy when cockerton branch was closed. Reviewed on: 6th June 2020

Tubwell branch review

5
Staff always friendly and very helpful. Reviewed on: 6th June 2020

Tubwell branch review

5
Great service from Sandra at Tubwell Row, very friendly and helpful. Reviewed on: 5th June 2020

Northallerton branch review

5
Fast, friendly service but professionally explained and knowledgeable about the product on offer. Reviewed on: 5th June 2020

Barnard Castle branch review

5
Staff very helpful in these difficult times and understanding. Thanks again for being very helpful. Reviewed on: 4th June 2020

Tubwell branch review

5
I would like to see a bank card produced to work in conjunction with better ATM services. You have excellent customer service provided at Tubwell Row. Reviewed on: 4th June 2020

Northallerton branch review

4
Kirsty was very knowledgeable and gave me all the facts to make me feel comfortable to make the right decision Reviewed on: 4th June 2020

Tubwell branch review

5
Everything went smoothly. I can't think of any improvements. Reviewed on: 2nd June 2020

Tubwell branch review

5
Staff are professional. The branch is trying very hard to make sure it is as safe as possible for business to be conducted Reviewed on: 2nd June 2020

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