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Darlington Building Society: Savings reviews

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4.91
Based on 10,879 reviews, last reviewed 12th Jun 2025
7% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service at it's best! Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken throug... Read more Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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Darlington Building Society Savings reviews (10879)

Barnard Castle Branch review

5
Dealt with efficiently, person to person. There's no need for an appointment either. Reviewed on: 9th May 2018
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Barnard Castle Branch customer

Bishop Auckland Branch review

5
Been with the Darlington for years. Always been the same. Friendly staff and always caring. Reviewed on: 8th May 2018
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Bishop Auckland Branch customer

Stockton Branch review

5
Excellent, professional, efficient and pleasant Reviewed on: 7th May 2018
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Stockton Branch customer

Bishop Auckland Branch review

5
I have been a member for many years. Since childhood! My husband is now a member and children too! Reviewed on: 7th May 2018
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Bishop Auckland Branch customer

Turnbull Branch review

4
Friendly staff are knowledgeable and well informed. Cup of tea was welcome too. Could not fault anything. Reviewed on: 6th May 2018
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Turnbull Branch customer

Turnbull Branch review

5
Very helpful. Explained in detail about accounts. Reviewed on: 5th May 2018
Turnbull Branch customer's avatar
Turnbull Branch customer

Turnbull Branch review

5
The staff were courteous and helpful and my business was transacted efficiently thanks to the competence of Michelle. Reviewed on: 5th May 2018
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Turnbull Branch customer

Redcar Branch review

5
Very friendly and efficient. However their advice on darlington-building-society-savings choice will earn me a better rate of interest than I expected. Reviewed on: 4th May 2018
Redcar Branch customer's avatar
Redcar Branch customer

Turnbull Branch review

5
Easy to talk too and understand. Pleny of info give. Reviewed on: 3rd May 2018
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Turnbull Branch customer

Cockerton Branch review

4
A pleasant and helpful experience. All aspects explained and understoof. Refreshments offered and enjoyed. Interest rates could be better. Reviewed on: 3rd May 2018
Cockerton Branch customer's avatar
Cockerton Branch customer

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