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Darlington Building Society: Savings reviews

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4.91
Based on 10,879 reviews, last reviewed 12th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service at it's best! Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken throug... Read more Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna
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Darlington Building Society Savings reviews (10879)

Northallerton Branch review

4
Very happy with the way staff are so helpful. The financial situation of our country does not make for beneficial changes for savers. Not the fault of Building Societies. Reviewed on: 1st May 2018
Northallerton Branch customer's avatar
Northallerton Branch customer

Cockerton Branch review

5
Very informative. Gave all information I required Reviewed on: 30th April 2018
Mrs J Bousfield's avatar
Mrs J Bousfield

Stockton Branch review

5
Good parking right by branch in great. Very friendly and helpful staff too. Reviewed on: 30th April 2018
Mrs L King's avatar
Mrs L King

Bishop Auckland Branch review

5
Had a home insurance quote and service was brill. Reviewed on: 29th April 2018
Julie's avatar
Julie

Middlesbrough Branch review

5
Excellent rate compared to high street banks and friendly and helpful staff. Reviewed on: 29th April 2018
Matthew's avatar
Matthew

Tubwell Branch review

5
Friendly and efficient. Coffee is not bad either! Reviewed on: 28th April 2018
Colin's avatar
Colin

Tubwell Branch review

5
Staff are very friendly and helpful. I exerienced quick and efficient service Reviewed on: 28th April 2018
Susan's avatar
Susan

Barnard Castle Branch review

5
Local and friendly, helpful staff Reviewed on: 27th April 2018
Mr I Brown's avatar
Mr I Brown

Tubwell Branch review

5
Everyone is really nice. Quick and good rates too Reviewed on: 27th April 2018
Samantha's avatar
Samantha

Yarm Branch review

5
Excellent in explanations and customer relation skills. A big plus for the DBS! Reviewed on: 27th April 2018
Mr B Angus's avatar
Mr B Angus

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