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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Tubwell branch review

5
Very good, informative serice. Would like longer opening hours, but understand circumstances Reviewed on: 23rd June 2020
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Tubwell branch customer

Tubwell branch review

5
Very helpful staff who dealt with my query successfully in one visit. However some correspondence formats are confuding (wording of letters). Reviewed on: 22nd June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Tubwell branch review

5
Amy's customer service helped me decide which account was best for me and was a great help. Reviewed on: 22nd June 2020
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Tubwell branch customer

Tubwell branch review

5
Visited branch to request CHAPs payment. Staff are very friendly and helpful, advising how the process worked and keeping me fully informed. Reviewed on: 21st June 2020
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Tubwell branch customer

Guisborough branch review

5
Would like DBS to be more environmentally aware when we switch accounts given new passbooks and PLASTIC sleeve with usually only 1 page used. What a waste! Full marks for your local commitment! Reviewed on: 20th June 2020
Guisborough branch customer's avatar
Guisborough branch customer

Yarm branch review

5
Very helpful in advising on opening a new regular savings account with yourselves. Specifically Maxine at your Yarm branch. Reviewed on: 17th June 2020
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Yarm branch customer

Tubwell branch review

5
Higher interest rates would be better Reviewed on: 17th June 2020
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Tubwell branch customer

Tubwell branch review

4
All was good with me today. The service is lovely and friendly. Reviewed on: 17th June 2020
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Tubwell branch customer

Tubwell branch review

4
Always recognise the friendly faces of staff who have worked there for many years. Wish it was better for the elderly who have a car to park and can't walk far. Reviewed on: 16th June 2020
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Tubwell branch customer

Northallerton branch review

5
I like that you can go into branch and have helpful staff to talk you through products Reviewed on: 15th June 2020
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Northallerton branch customer

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