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Darlington Building Society: Savings reviews

4.91
Based on 10,879 reviews, last reviewed 12th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service at it's best! Unable to open account successfully, I phoned for help. Operator emailed colleague, who phoned me in under 3-4 mins. I was very patiently taken throug... Read more Reviewed on: 12th June 2025
Christine Cambridge's avatar
Christine Cambridge

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

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Darlington Building Society Savings reviews (10879)

Barnard Castle Branch review

5
Always receive a friendly welcome Reviewed on: 26th April 2018

Tubwell Branch review

5
Staff are always helpful, polite and informative Reviewed on: 26th April 2018

Barnard Castle Branch review

5
The staff at BC are fabulous. Never massive queues. Reviewed on: 26th April 2018

Cockerton Branch review

5
Local offices with staff I can talk to face to face. Easy access to local branches. Reviewed on: 26th April 2018

Tubwell Branch review

5
Friendly and professional service Reviewed on: 25th April 2018

Barnard Castle Branch review

5
Friendly customer service. Would like a debit card! Reviewed on: 25th April 2018

Yarm Branch review

5
Friendly and knowledgeable staff. Competitive range of products and interest rates. Reviewed on: 25th April 2018

Stockton Branch review

5
Friendly and efficient as always! Reviewed on: 24th April 2018

Tubwell Branch review

5
Long standing member. Positive experiences regularly Reviewed on: 24th April 2018

Tubwell Branch review

5
No suggestions for improvement after a very helpful experience openign a new account Reviewed on: 24th April 2018

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