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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Barnard Castle branch review

5
Very quick efficient service. Well done Ginny Reviewed on: 10th May 2020
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Barnard Castle branch customer

Barnard Castle branch review

5
Really good service, polite staff and local. No more needed Reviewed on: 7th May 2020
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Barnard Castle branch customer

Barnard Castle branch review

5
The staff members are so lovely and always smiling. You couldn't change anything because you brilliant Reviewed on: 5th May 2020
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Barnard Castle branch customer

Barnard Castle branch review

5
Like the personal service. Sad local branch now closed Reviewed on: 3rd May 2020
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Barnard Castle branch customer

Barnard Castle branch review

4
Proper liason between staff members when passing information to customers - everyone should be on the same page - problem eventually resolved Reviewed on: 23rd April 2020
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Barnard Castle branch customer

Barnard Castle branch review

5
Grey depressing! (customer explained referring to d Reviewed on: 21st April 2020
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Barnard Castle branch customer

Barnard Castle branch review

5
Always very friendly and helpful. Nothing too much trouble Reviewed on: 17th April 2020
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Barnard Castle branch customer

Barnard Castle branch review

5
Extremely helpful and made the process for opening a new child's savings accoutn a great experience in these difficult times Reviewed on: 13th April 2020
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Barnard Castle branch customer

Stockton branch review

5
Staff are always courteous, friendly and helpful. No major improvement required. (This from a grumpy old man)! Reviewed on: 9th April 2020
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Stockton branch customer

Northallerton branch review

5
The service you received is second to none Reviewed on: 6th April 2020
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Northallerton branch customer

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