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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Tubwell branch review

5
Everybody is always polite, friendly and advise well. Reviewed on: 15th June 2020
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Tubwell branch customer

Tubwell branch review

5
Drawing out money for an elderly parent. Everything working perfect during COVID19. Reviewed on: 14th June 2020
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Tubwell branch customer

Northallerton branch review

5
Thank you Kirsty for excellent service. Excellent telephone communication, clear understanding of product available, prompt service and receipt of passbook. Looking forward to using society and meeting staff after lockdown. Reviewed on: 13th June 2020
Northallerton branch customer's avatar
Northallerton branch customer

Tubwell branch review

5
I think during the virus, the shields are up to protect us and staff. Reviewed on: 13th June 2020
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Tubwell branch customer

Tubwell branch review

5
Staff are always friendly and welcoming. I would really find it a benefit to have a cashpoint indoors as this would help with queues for small amounts of cash. Reviewed on: 13th June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Northallerton branch review

5
We had a very very good telephone consultation and follow-up with Kirsty. She was friendly, efficient and professional. Reviewed on: 12th June 2020
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Northallerton branch customer

Tubwell branch review

4
I don't usually have to wait long for service and staff are friendly and efficient. That is why we have banked here for so many years. Reviewed on: 12th June 2020
Tubwell branch customer's avatar
Tubwell branch customer

Very helpful and informative staff.

5
Visiting the DBS at the present time could be daunting but the staff make it very easy . Reviewed on: 12th June 2020
joy simpson's avatar
joy simpson

Northallerton branch review

5
Been with DBS for 40yrs and always felt secure and comfortable dealing with employees and the products on offer. Not made to feel like a 'dinosaur' when using more traditional means. Once area of criticism - when counting out money please be more discreet, e.g.holding up the money for all to use. And put into an envelope would be thoughtful. All buildings should offer room/rooms for personal/sensitive money issues. Product well explained. Would like to comment on clear detail, courtest and professionalism to a retired customer. Young lady at Northallerton branch (Kirsty) star rating of 5. Reviewed on: 11th June 2020
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Northallerton branch customer

Tubwell branch review

5
Friendly staff. Always offered a good rate when mortgage up for renewal Reviewed on: 11th June 2020
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Tubwell branch customer

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