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Darlington Building Society: Savings reviews

4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Northallerton branch review

5
Very informative, rang me exactly when promised, helpful, polite and very knowledgeable about the product Reviewed on: 4th April 2020

Redcar branch review

5
Efficient service, accessible branch Reviewed on: 3rd April 2020

Internet banking

1
Very poor had more trouble with this account than all my other accounts online put together Reviewed on: 3rd April 2020

Redcar branch review

5
Local on high street, friendly staff, interest rates could be better Reviewed on: 1st April 2020

Northallerton branch review

5
A better rate would be better as would easier access to ISA if one partner were to die. Reviewed on: 31st March 2020

Bishop Auckland branch review

5
On the high street. Very good service Reviewed on: 30th March 2020

Yarm branch review

5
Very responsive giving me just the amount of information I needed. Also interesting to connect on DBS community activities. Reviewed on: 30th March 2020

Stockton branch review

4
Really nice polite staff. Always happy to help, but could stay open on a Friday longer in the day. Reviewed on: 30th March 2020

Stockton branch review

5
Friendly staff, good support and advice. Reviewed on: 30th March 2020

Northallerton branch review

5
Friendly, very helpful and patient. Cheerful staff Reviewed on: 30th March 2020

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