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Darlington Building Society: Savings reviews

4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Tubwell branch review

5
50 yrs with DBS..personal touch really matters. Keen to see new branches. Reviewed on: 29th March 2020

Northallerton branch review

5
I like the staff and Northallerton branch. Reviewed on: 29th March 2020

Yarm branch review

5
I found the person who helped me enrol very knowledgeable and pleasant. She explained the accounts I opened very easily. Reviewed on: 27th March 2020

Bishop Auckland branch review

4
Only had one issue other than that we are fine. Reviewed on: 27th March 2020

Bishop Auckland branch review

4
Local service, open hours. Friendly staff Reviewed on: 26th March 2020

Bishop Auckland branch review

5
I have used this bank for at least a year and wouldn't use another. Reviewed on: 25th March 2020

Tubwell branch review

5
Darly account for granddaughter opened Reviewed on: 25th March 2020

Tubwell branch review

5
Friendly staff, with good knowledge and advice. Reviewed on: 25th March 2020

Bishop Auckland branch review

5
Friendly service with easy to understand information Reviewed on: 24th March 2020

Yarm branch review

5
Like high street branch and pass book. Reviewed on: 24th March 2020

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