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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Barnard Castle branch review

5
Staff very helpful in these difficult times and understanding. Thanks again for being very helpful. Reviewed on: 4th June 2020

Tubwell branch review

5
I would like to see a bank card produced to work in conjunction with better ATM services. You have excellent customer service provided at Tubwell Row. Reviewed on: 4th June 2020

Northallerton branch review

4
Kirsty was very knowledgeable and gave me all the facts to make me feel comfortable to make the right decision Reviewed on: 4th June 2020

Tubwell branch review

5
Everything went smoothly. I can't think of any improvements. Reviewed on: 2nd June 2020

Tubwell branch review

5
Staff are professional. The branch is trying very hard to make sure it is as safe as possible for business to be conducted Reviewed on: 2nd June 2020

Tubwell branch review

4
Staff very helpful and friendly. Perhaps more staff on front desk. Reviewed on: 1st June 2020

Tubwell branch review

5
Extremely helpful advice given by Adam. When due to shielding I am unable to visit a branch. All paperwork / transactions clearly explained. A breath of fresh air in the midst of a pandemic. Thank you Adam. Reviewed on: 1st June 2020

Northallerton branch review

5
Like that it's a local company, good high street branches and friendly staff. Reviewed on: 1st June 2020

Bishop Auckland branch review

5
Everything fine - staff very helpful Reviewed on: 25th May 2020

Bishop Auckland branch review

4
Very happy with the way things are Reviewed on: 22nd May 2020

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