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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 9,682 reviews, last reviewed 7th Feb 2025
9% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good Customer Service I spoke to Simon McCabe who was so helpful explained the process on my query and talk me through it was really friendly and proffesional overall it w... Read more Reviewed on: 7th February 2025
Ian C's avatar
Ian C

Latest lowest rating:

1

In branch service review Considering changing building society. Yarm branch was the reason I've used Darlington Building Society at it is now not open on a Saturday. Reviewed on: 17th December 2024
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (9682)

Review of the Darlington Building Society, Savings:

Cockerton branch review

5
Always friendly and willing to help you Reviewed on: 18th January 2017
Anonymous's avatar
Anonymous

In branch service review

5
Easy to deal with and everything explained well. Reviewed on: 28th January 2025

In branch service review

5
Lovely, welcoming, lovely cuppa and an offer of a biscuit. Smiley staff, lovely building/smart place, efficient. Reviewed on: 28th January 2025

In branch service review

5
Everybody is very pleasant and very helpful. Reviewed on: 28th January 2025

In branch service review

5
Great customer service. Friendly. Reviewed on: 28th January 2025

In branch service review

5
Lovely friendly staff. Nice tidy branch. Reviewed on: 28th January 2025

In branch service review

5
Jasmine was very helpful and polite and cheerful. I'd give her 10 score. Reviewed on: 28th January 2025

Disappointed with IT changes.

4
Since you have changed your IT system I’ve found it very difficult and confusing. I spoke to customer service who were excellent; patient and helpful, but the systems remain difficult to access and navigate which has been enormously frustrating and despite support from other members of my family it’s not been possible to resolve this. I’m 83 years old and working with your IT has been exasperating, however, your customer service staff particularly Simon have been excellent. Reviewed on: 27th January 2025
Phil 's avatar
Phil

In branch service review

5
Excellent service, very informative and helpful. Reviewed on: 27th January 2025

In branch service review

5
Friendly, efficient and helpful. Reviewed on: 27th January 2025

In branch service review

5
Staff are very helpful at all times. Cheerful and friendly. Reviewed on: 27th January 2025

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