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Dudley Building Society: Mortgages reviews

4.21
Based on 119 reviews, last reviewed 4th Feb 2025
50% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
8%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
13%

Latest highest rating:

5

Great interaction ,very pleasent,knowledge was clear... Great interaction ,very pleasent,knowledge was clear and all round good customer service Reviewed on: 4th February 2025
Paul Kenny 's avatar
Paul Kenny

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024
Malcolm C's avatar
Malcolm C

About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an independent advisor if you have any questions or need help understanding your options.

If you’re considering Dudley Building Society as your mortgage lender, read our reviews to learn more. Find out what borrowers have to say about the Society’s mortgage products and customer service. Learn how satisfied customers have been with the lender and whether they would recommend the Society to family and friends. All of this and more can be found in our Dudley Building Society mortgage reviews.

Did Dudley Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us which mortgage product you chose and how satisfied you have been throughout the term. How did you find the application process: was it easy to understand? Has the Society been supportive throughout your time with them? How well has the lender kept you up to date with key mortgage information, news and changes? Write a Dudley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Dudley Building Society Mortgages reviews (119)

Review of the Dudley Building Society, Mortgages:

mortgage

5
Dudley have been great help. Claire is fab. Reviewed on: 23rd January 2025

Self build mortgage

5
Dudley have been entirely professional and supportive through a complex self build; they literally helped me to keep my project on track Reviewed on: 28th June 2022

mortgage processing

5
easy system to use and very quick on agreeing cases Reviewed on: 21st June 2022

An Amazing Building Society

5
Been with Dudley for over three years now. I must say they were the only one willing to take a risk on me. Thank you Dudley Reviewed on: 17th June 2022

rescue service

5
At a time when as pensioners we needed help, the Dudley Building society came to our rescue,,, a Society that cares Reviewed on: 17th June 2022

Time wasters

1
Awful experience - complete waste of time. Lack of communication made it impossible to know if there was any progress - they clearly had no intention of sticking to the Mortgage in Principle they gave us. Reviewed on: 3rd June 2022

Dudley Building Society Branch Review

4
More than expected time spent in form completion. Reviewed on: 25th March 2022

Mortgage

5
Dudley building society gave us a mortgage when no other would so for that alone I applaud them . Amazing service Reviewed on: 2nd March 2022

Excellent personal service

5
The Dudley are very easy to contact. I never have to wait on hold in a long queue, the phone is always answered by a person straight away. They listened well to our personal situation when severely affected by COVID and with their flexibility we were able to come through it. If they want to get hold of us they will phone, unlike other companies who send a txt asking you to phone them, which usually involves a length wait time on hold. Being phoned by the company is much better. I would definitely recommend the Dudley building society. Reviewed on: 17th February 2022

Excellent service

5
We spoke to Gemma she was very understanding and explained everything so clearly her knowledge was amazing and she did her best to give us what we wanted she is a credit to her team and the Dudley Building Society team thank you Gemma. Reviewed on: 14th February 2022

Poor Support

2
Faced with an issue of needing to reset my password I contacted the Help Desk. I explained that the reset password link was not generating an email. The canned response was that I should use the reset password link…. Reviewed on: 26th January 2022

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