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Ecology Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.93 (99 reviews)

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4.86

Based on 99 reviews, last reviewed 16th Apr 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

3 star

2 star

Latest highest rating:

5

I am very happy. I am very happy. Good job and good luck Reviewed on: 16th April 2025

Latest lowest rating:

1

Time wasters Misleading application process, lack of updates, unprofessional customer service. Waste of time. Reviewed on: 6th December 2023

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About this product

Ecology Building Society Mortgages reviews (99)

Review of the Ecology Building Society, Mortgages:

Friendly and Professional

Throughout our mortgage application The Ecology Building Society were amazing. They treated us as individual human beings and talked through all aspects of our application over the phone in a very friendly manner. It is because of their fantastic mortgages that we have been able to build our dream off grid home in our woodlands. Reviewed on: 11th March 2021

Excellent service

Easy, friendly, supportive and always available Reviewed on: 11th March 2021

Ecology Make It Possible

Ecology was the only building society that would give a mortgage for an eco build in hempcrete. Reviewed on: 11th March 2021

Enabling active ecology

The Ecology Building society put their faith in me to build my home to the highest ecological standards. They have very exacting fiscal requirements, which shows good financial prudence, whilst also enabling ecology to be brought to life through creating my eco home. Reviewed on: 11th March 2021

Ideally matched lender for our needs and beliefs

In 2008 Ecology was the only lender we could find that would lend for a green self-build farmhouse with an agricultural occupancy condition. They have been flexible and responsive ever since, and the C-change discount for our A-rated EPC has been very welcome. Reviewed on: 11th March 2021

Ecology - self build mortgages made simple!

We took out a self build mortgage with Ecology. Aside from incentivising customers to really consider a new builds green credentials, we have found Ecology super to deal with. Very fast turnaround at every stage, always a real person available to speak to and find them very helpful and straightforward to deal with. Compared to other lenders we looked at, Ecology was by far the best in terms of the product on offer and their attitude and ethos, would highly recommend to anyone embarking on a self build project! Reviewed on: 11th March 2021

Assessed by real people, not by computer

We are in the final stages of building an unusual house, low carbon, ultra low heating, etc. Instead of a standard response (typically "computer says no"), the Ecology mortgage team member assigned to the case took the trouble to understand the build and the ethics behind it; she went through our finances and got back to us when she thought we'd overstated one of our costs; and they then made a very reasonable offer which we accepted. All the way through, it's been a pleasure to deal with them. Reviewed on: 11th March 2021

Personal touch worth weight in gold!

Selfbuild mortgages are more complicated than a highstreet mortgage, but it was so easy with Ecology and so important to have a person answer the phone or email. That personal touch means the world. Highly recommend to other selfbuilders. Reviewed on: 11th March 2021

Have enabled us to build a highly innovative home

Ecology building society have enabled the dreams of an engineer and environmental scientist couple. Other lenders we're not willing to support a project of this nature. Reviewed on: 11th March 2021

Excellent mortgage provider for my eco self-build

Ecology were helpful every step of the way and I felt they listened to our requirements for the build etc as against a simple tick box or 'computer says no' attitude. Reviewed on: 11th March 2021

Friendly, knowledgeable staff

Always friendly and able to help Reviewed on: 11th March 2021

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