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first direct: Regular Saver Account reviews

Name: Regular Saver Account
Rating: 4.86 (138 reviews)

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4.83

Based on 138 reviews, last reviewed 23rd Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

2 star

Latest highest rating:

5

A happy customer for many years Having been a customer for many many years I have always received an excellent level of customer service from them, whether it is online or over the p... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Lack of customer service I switched to First Direct fulfilled all the requirements and received the switch reward. I opened the 7% saver account and began saving £300 every mo... Read more Reviewed on: 2nd May 2024

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About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

first direct Regular Saver Account reviews (138)

Review of the first direct, Regular Saver Account:

VERY GOOD CUSTOMER SERVICE

top bank, great AER, highest interest rate and also love the app simple and highly secure! Reviewed on: 28th November 2018

A happy customer for many years

Having been a customer for many many years I have always received an excellent level of customer service from them, whether it is online or over the phone. Their products are easily accessible and their savings rate is amazing Reviewed on: 23rd January 2026

very helpful staff

very helpful staff , easy to deal with , app very good Reviewed on: 23rd January 2026

Fabulous service and interest rste

Fabulous service and interest rste Reviewed on: 22nd January 2026

First Direct - 35 years of excellence.

Every single time I've phoned First Direct, and I've been with them for 35 years the employees has been, polite, friendly and professional. I genuinely can't fault them. Whoever it is has been exceptional. Reviewed on: 22nd January 2026

First is foremost

Good communication. Ease of use. Reviewed on: 22nd January 2026

Standard regular saver with a good interest rate.

Standard regular saver with a good interest rate. Reviewed on: 20th April 2025

Great interest rates, fantastic customer service.

Great interest rates, fantastic customer service. Couldn't get better. Reviewed on: 2nd April 2025

Happy Customer

I'm a very happy customer overall but I especially love the Regular Saver account. This is my third year of using this option. I don't miss the amount that goes out into it every month and the interest gained is a welcome bonus on fruition Reviewed on: 2nd April 2025

I take part in banking bribes but have stopped simpl...

I take part in banking bribes but have stopped simply because having had a First Direct account many years ago, I actually found them efficient, offering the best interest accounts and more as against the banks that I regularly moved to. I’m staying with them now until such time I feel it’s time to move, but I don’t think that will ever happen. Reviewed on: 2nd April 2025

Super interest rate, best on the market

Super interest rate, best on the market Reviewed on: 18th March 2025

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