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GoSkippy: Car Insurance reviews

Name: Car Insurance
Rating: 1.72 (237 reviews)

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1.54

Based on 237 reviews, last reviewed 30th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

5

Skip to itQuick service Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Latest lowest rating:

1

Awful customer care and extortionate prices. Awful customer care and extortionate prices. Avoid at all costs trustpilot and their own website rate them at four out of five. Do not take this as ge... Read more Reviewed on: 30th January 2025

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About this product

Here at Smart Money People, we collect GoSkippy car insurance reviews so that you can shop with confidence.

GoSkippy is an insurance broker offering home, travel and various motor insurance policies, including electric vehicle cover, car, van, motorbike, and business motor insurance. With a wide range of additional add-ons available for each policy, GoSkippy aims to be very flexible to its customers’ needs. Find out whether it lives up to these claims by checking out our GoSkippy car insurance reviews.

What’s most important for you when it comes to a new car insurance policy? Is it securing breakdown cover with a courtesy car? Perhaps you’d prefer the security of misfuelling cover or key cover? Do you work in a role that requires business insurance for your vehicle? Whatever your needs, read our GoSkippy car insurance reviews to see what genuine customers have to say about their policies.

Have you had a car insurance policy with GoSkippy? Whether good or bad, share your experience with other drivers on Smart Money People so we can help people like you make better decisions. Tell us how satisfied you were (or weren’t!) with the level of cover you received for the cost. How simple was the sign-up process? Did you have any experience with the customer service team? Write an honest GoSkippy car insurance review today.

GoSkippy Car Insurance reviews (237)

Review of the GoSkippy, Car Insurance:

Skip to itQuick service

Quick service pleasant staff. Very hrlpful Reviewed on: 27th August 2024

Worst decision ever!

The worst decision I ever made was signing up with this company! I did a price comparison on moneysupermarket and GoSkippy offered the "cheapest" quote. I was very happy and signed on. Many months later, i was forced to cancel the insurance because i could not pay the premium due to the loss of my job. The premium was £123. GoSkippy responded by slamming me with a £219.28 fee for cancellation et cetera. As if that was not bad enough, my new insurers called to confirm my NCB with GoSkippy and they were told to do a proper check on me and other information regarding me was divulged which my new insurers did not ask for. It was like a very bitter ex trying to get back at you. To crown it all, i have been receiving numerous emails and letters from GoSkippy threatening to hand over the debt of £219.38 to the Insurance Collection Bureau and a default will be registered against my credit file. I am dumbfounded to say the least. Never again! UPDATE: I have just been on the phone with an Agent at GoSkippy. Plans have been made to pay off the £219.38. I politely asked that GoSkippy stop sending threatening letters and emails to me. The agent i spoke to blatantly told me, while trying unsucessfully to stifle her laughter, that they can not stop sending the letters. I guess i am a joke then? Reviewed on: 9th February 2020

I wish there was an 0 star

I wish there was 0 star but unfortunately I have to select one to write the review, I purchased car insurance by monthly payment, and I have to change the car as my car was broke down, when I tried to upgrade the vehicle reg, the customer service was absolutely disgusting and awful, I have already been charged extra in advance but when I tried to cancel it in middle of the month they charged me £220 extra and started black mailing me by sending me letters that if you refuse to pay this amount we will take you to the court this and that, which is totally piece of shit , I will highly not to recommend this company to anyone ***please don not get rubbed by this corner grocery shop** Reviewed on: 26th January 2020

Be aware

The worst company ever. They will let you insure Online with them . After word they will start asking you for other documents that you can’t provide. Also they will Keep searching to find one excuse to cancel your policy after they charge you the admin fees and full month install. Be Aware. Reviewed on: 16th January 2020

Avoid

I would have rated them lower if I could. I tried to update the reg. plate on my vehicle (no other changes) via the online site and I was direct to call the customer service team. I was then told this change would be £69 (despite having done this change previously on other cars with other companies on the phone and on the website for free). On querying the excessive fee I was then told this could be done for £40, I paid the £40 for £50 to be taken from my account! In querying this the company stated the fee is £50 and have checked the recording (which makes it may word against theirs as they are unable to release the recording). Avoiding at all costs, much better paying the extra insurance premium for a trustworthy company who care about their clients. Reviewed on: 14th January 2020

STAY AWAY!!!

After 23 years of driving I’ve never had to deal with such a DEMANDING and incompetent insurance company! Then to top it off after trying to make a payment over the phone my bank blocked my card because to cut costs goskippy use Nigerian call centres! I’m now getting inundated with scam phone calls and emails and stuck waiting for a new bank card! Then there’s the the demands, so far I’ve been asked for photos of- Full driving licence No claims discount Full Log book Proof of address Proof of earnings Proof of employment Proof of employment qualifications Photo of the cars vin number Photo of front of the car Photo of back of the car And god knows what else Oh and I must not forget to tell you about their inability to open email attachments in full resolution, I sent my licence and ncd over a dozen times. I honestly feel like I’ve been scammed! It’s like they are trying to get me to cancel my insurance with them so they can charge me massively overpriced cancellation charges! So stay away for god sake! My next step will be asking for a refund, which I really don’t expect to get because I really do suspect goskippy is nothing but a scam! Reviewed on: 7th January 2020

Putting life at damages with void insurance no joke

putting my life and 3 child and partner who was pregnant at risk If you have insurance please check that you are covered as they put my life my 3 young child under the age of 7 and my partner and unborn child life at risk by giving me a void insurance 1) telling me to put my sister car that I use as spouse coz there system don’t allow you to put as sibling Found out after my accident that not only they told me to do that I find out that they do not even cover people driving any one car if you are not the registered keeper in less you are married to the registered keep them tryed to blame me well ones they listen to the record they had to pay out for the car as they admitted to me that the underwriter was at fault now I’m sueing them I had 3-4 of the advisor telling me that go skippy are at fault and offered me £30 compensation now one advisor said they have changed there minds don’t think I’m going to have that do you after you already admitted liability I asked if they are having a laugh after putting us all at risk I then emailed liz the CEO of go skippy and the IRDA and trading standards still waiting for the underwriter to email me with the out come Reviewed on: 15th October 2019

Terrible experience from start to finish!

avoid avoid and avoid this company! Taking out the car insurance Policy was like a security check for joining MI5.... this constituted 12 days of emails back and forth and a very time consuming unneeded procedure. trying to get a response to my renewal quote which was obscene was replied explaining that they were very busy and it may take 7 days to respond to my request!!! I requested callbacks which were arranged and never received.... the policy was automatically renewed and I did not receive any paperwork via email or post and my recent attempt to cancel the policy was hard work to say the least ... only to be told I had to pay a £75 cancellation fee which was deemed ‘reasonable.’ Be prepared to be robbed of your time and money with this company. Reviewed on: 14th September 2019

Amazing price

Lots cheaper quick easy to use site Reviewed on: 8th September 2019

Goskippy

Excellent customer service had no problems with them at all, great competitive prices Reviewed on: 31st August 2019

Great company

Have renewed with them for over 4 years always offer the best quote Reviewed on: 21st July 2019

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