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GoSkippy: Car insurance reviews

Name: Car insurance
Rating: 1.72 (258 reviews)

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1.55

Based on 258 reviews, last reviewed 17th Oct 2025

200% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

10%

78%

Latest highest rating:

4

They were the cheapest option for us last year. They were the cheapest option for us last year. Never had to claim, but it got us through the year. Reviewed on: 5th September 2025

Latest lowest rating:

1

Worst Car insurance company ever. Worst Car insurance company ever. Bought a new car, tried to change cover to new car, there response " we cannot provide cover for your new car " so I... Read more Reviewed on: 17th October 2025

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About this product

GoSkippy is a UK insurance broker offering car insurance policies.

The cheapest way to get a quote from GoSkippy is online. There is an admin fee to buy a policy over the phone, which will be added to the annual policy arrangement fee. With GoSkippy, you can buy third party only, fire and theft or fully comprehensive policies.

GoSkippy car insurance reviews help you find out what it’s really like to be a customer. If you’ve used GoSkippy before, you can also leave a review and share your experience.

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GoSkippy Car insurance reviews (258)

Appalling Service

Took out insurance with GoSkippy, requested cancellation of the policy by email and 2months later i was hit with a demand for outstanding payments as well as a late payment on my credit file and excuses for not processing the cancellation. I certainly dont recommend their service and will not be using them again. Reviewed on: 21st December 2020

Horrible customer service

Horrible, horrible horrible customer service, they talk over you and argue with you, man I spoke to after I had an accident was so unpleasant it made the whole experience so much worse. Never had a good exchange with them, full of "admin fees" so not worth the cheap price, you'll be paying for it later. Charged me £25 (reduced to £50 due to being in renewal period) for admin fee for change of address. Wouldn't add my partner onto my policy due to being self employed (despite 20 years no claims and no business use). Would NEVER use again, regret having a policy with them. Horrible experience Reviewed on: 16th December 2020

Very very bad

WHATEVER you do stay away from this company.... Please save yourself the grief of dealing with such an awful company such as this!!!!!! If I could have given no star I would have that what I think of this company! Reviewed on: 13th November 2020

RIP off

Auto renewed my policy that Ididn’t want Then Tryed to charge me 245 Cancelling after a month Avoid at all costs Will happily take your money but won’t cancel you policy without trying to rip you off Reviewed on: 15th October 2020

Good customer service

I have had great customer service from GoSkippy if I have ever needed to speak to them before. The staff are friendly and efficient and answer all questions in a professional manner. I would recommend other users. Reviewed on: 9th August 2020

fast in taking your money try getting it back

my wife was insured with them and cancelled it on the 27/6/2020 the said they paid the money into my bank account but its been closed since 3/3/2020. but kept saying it saying my bank was wrong they can pay into account when closed. so now 5/08/2020 told them my bank is sending bank statement for all my accounts and a letter saying no money has ever been paid by them in my bank. but they keep refusing to pay the money saying its been paid so they are more likely calling me and the bank lairs in a around about way. they are the worst iv had to ever deal with in my life and am 64 and they still refused to pay the money back . if you pay them money try and get it back you will be lucky am still waiting 7 weeks Reviewed on: 6th August 2020

WHATEVER you do stay away from this company!!!!

WHATEVER you do stay away from this company.... They have detrimentally caused extreme stress with their lack of good customer service. Complaint taken to the ombusman who found completely in our favour, yet told by Ombusman to rectify their mistake they STILL drag their feet, Jasmine the complaint handler is incompetent just like the sham of a business! Please save yourself the grief of dealing with such an awful company such as this!!!!!! If I could have given no star I would have that what I think of this company! Reviewed on: 18th July 2020

Proactive and thoughtful

Good communications from GoSkippy by email Reviewed on: 13th July 2020

devastating

worst company ever, trying to rip off people...would like to know what legal actions to take .. Reviewed on: 5th June 2020

worst!!!!

trying to claim money without being able to breakdown the cover costs. I will take the matter farther to FINANCIAL OBUDSMAN SERVICE , IF WE CAN GATHER MORE COMPLAINS THAT YOU THINK CAN TAKE THEM DOWN PLEASE REPLY TO MY REVIEW. Reviewed on: 5th June 2020

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