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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.91 (602 reviews)

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4.90

Based on 602 reviews, last reviewed 19th May 2025

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Absolutely lovely staff great service Absolutely lovely staff great service Reviewed on: 19th May 2025

Latest lowest rating:

1

I wrote a review about their terrible payday service... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people ... Read more Reviewed on: 8th October 2024

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (602)

Review of the Great Western Credit Union, Loans:

Great Customer service

I’ve been struggling with payment due to covid 19 and the customer service was excellent help me out a hold on my payments without effecting my credit score. Would definitely recommend this to anyone struggling financially. Reviewed on: 11th June 2020

Absolutely lovely staff great service

Absolutely lovely staff great service Reviewed on: 19th May 2025

Brilliant credit union.

Brilliant credit union. Help when you need it most Reviewed on: 19th May 2025

Very good thanks I think everything good

Very good thanks I think everything good Reviewed on: 19th May 2025

Everyone been helpful and great loan rates

Everyone been helpful and great loan rates Reviewed on: 19th May 2025

Very reasonable rates and affordable choices.

Very reasonable rates and affordable choices. Customer service are excellent too. Definitely recommend GWCU. Reviewed on: 18th May 2025

Great from start to finish

Great from start to finish. The whole process is super easy Reviewed on: 16th May 2025

Very good service banking made easier

Very good service banking made easier Reviewed on: 16th May 2025

Excellent company, always help when needed

Excellent company, always help when needed Reviewed on: 16th May 2025

They are amazing,ing customer service and allways de...

They are amazing,ing customer service and allways delivers a friendly and helpful service. Allways tries there best.. very prompt with replies and loan applications are speedy to allways within the correct time schedule Reviewed on: 16th May 2025

Reply from Great Western Credit Union Hi Diane, Thank you so much for your kind words! We’re really pleased to hear that you’ve had such a positive experience with our service. Our team works hard to be helpful, and responsive, so it’s great to know that you've always had a good experience. We're glad we could support you quickly and efficiently. Thanks again for being a member and supporting GWCU. Warm regards, Emily Response date: 16th May 2025

I have had multiple loans and never had an issue the...

I have had multiple loans and never had an issue they were always helpful when had trouble paying and the process is so easy to complete and customer service are always easy to talk to for help Reviewed on: 16th May 2025

Reply from Great Western Credit Union Hi Amy Thanks for your kind words and continued trust in GWCU! We're really glad to hear that you've found the loan process straightforward and that our team has been supportive whenever you've needed a bit of extra help and that you’ve had such positive experiences with our customer service. We thank you for your feedback and your continued support! Best wishes Robin Response date: 19th May 2025

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