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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1388 reviews)

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4.81

Based on 1,388 reviews, last reviewed 24th Apr 2026

23% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy and simple Just so simple and stress free to apply for help when u need it! Simple to understand aswell:) Reviewed on: 24th April 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1388)

Always helpful and friendly reliable and always find...

Always helpful and friendly reliable and always finds a way to help you get what you need, no matter your circumstances Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Chantelle Thank you for your continued support of GWCU! We try and find the best way to support our members always, and your loyalty is a good sign we are going about things the right way. We’d be thrilled to continue to assist you going forwards! Warm regards Robin Response date: 16th September 2025

Quick decision and excellent service

Quick decision and excellent service Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Lisa Thank you for your 5-star review! We pride ourselves on our service, so it is great to know you felt well treated, and got a decision speedily. Don't hesitate to contact us if you need more assistance! Best wishes Robin Response date: 16th September 2025

always recommend

Great help and a great service would always recommend Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Scott, Thank you for the recommendation! We are delighted to be able to assist you, and glad to hear that our service is up to standard. If you need anything else, please let us know! Best wishes, Robin Response date: 16th September 2025

It was very good very fast.

It was very good very fast. Applied within half hour got a message back Reviewed on: 12th September 2025

Reply from Great Western Credit Union Hi Courtney We really value you review! It is one of our core aims to be speedy, and we are pleased that you have received such quick feedback. Let us know if you need anything else! Warm regards Robin Response date: 16th September 2025

It was good and easy and very efficient

It was good and easy and very efficient Reviewed on: 11th September 2025

Reply from Great Western Credit Union Hi Darren Thank you for your kind words. We are glad your journey with GWCU so far has been satisfactory - we hope we can continue to help in the future! Best wishes Robin Response date: 16th September 2025

Great stuff Easy process

Easy process great value on loans Reviewed on: 11th September 2025

Reply from Great Western Credit Union Hi Michael Thanks for your response! We are glad to know our processes are simple, and that you have found our rates to be affordable. If you need to contact us, please get in touch! Regards Robin Response date: 16th September 2025

Overall great experience, easy application and fast...

Overall great experience, easy application and fast decision making Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi Mr L Thanks you for sharing your experience with us! We are glad that we have been swift and straightforward for you, leading to an enjoyable experience. If you need help in the future, we hope we can help! Best wishes Robin Response date: 16th September 2025

GWCU Review

My experience was good, the team members were happy to help, especially as I initially had some difficulties with setting up my account due to having an account on the previous system and this was resolved quickly and I was infomred about what was happening at each step of the process. Thank you. Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi James Thank you for taking the time to leave a review! It's so pleasing to know that our team were able to help when you were in difficulty - and that we were able to meet your query quickly. We always aim to assist as best as possible with our members. Let us know if you need anything else! Thanks again Robin Response date: 16th September 2025

Very good experience from start to finish

Very good experience from start to finish Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi Chris Thank you for sharing your experience with GWCU! We are delighted that your journey through the application was pleasant. Let us know if you need anything else! Warm regards Robin Response date: 11th September 2025

Took a while to be processed but was nice and easy t...

Took a while to be processed but was nice and easy to apply Reviewed on: 10th September 2025

Reply from Great Western Credit Union Hi Craig Thank you for leaving a review. It is pleasing to hear that it was a simple application process, we hope it is quicker next time! Best wishes Robin Response date: 11th September 2025

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