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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.86 (1089 reviews)

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4.82

Based on 1,089 reviews, last reviewed 2nd Jan 2026

122% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great very quick response and easy to understand app... Great very quick response and easy to understand application Reviewed on: 2nd January 2026

Latest lowest rating:

1

Not reliable, not clear on the website and can't get... Not reliable, not clear on the website and can't get through to speak with someone Reviewed on: 9th December 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1089)

It's comes in handy wen you need a loan Ave never be...

It's comes in handy wen you need a loan Ave never been refused all ways been straight though Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Colin, Thank you for taking the time to leave us a 5-star review. It’s fantastic to hear that our loans have been helpful. If you need anything else, feel free to reach out! Warm regards, Monica Response date: 14th August 2024

Suffer with severe anxiety and the progress was real...

Suffer with severe anxiety and the progress was really easy. Super friendly team with extremely polite manners. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Lauren, Thank you for sharing your experience with us. We truly appreciate your openness, especially considering how challenging anxiety can be. It’s heartwarming to hear that our process was easy for you—that’s exactly what we aim for. We’re elated that our friendly and understanding team made a positive impact. If you ever need assistance or want to share more thoughts, don’t hesitate to reach out. Wishing you all the best, Monica Response date: 14th August 2024

Great loans provider and excellent customers service

Great loans provider and excellent customers service Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Rudolf Thank you for your kind words! We’re thrilled to hear that you’ve had a positive experience with our loans and our customer service. Thank you again for your support. Monica Response date: 14th August 2024

Had two loans from them and can’t fault the company...

Had two loans from them and can’t fault the company at all. Always quick and easy to navigate the website and easy to withdraw money Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Caroline, Thank you for sharing your experience! We’re thrilled to hear that you’ve found our loan process quick and using our website easy, and hassle-free. If there’s anything else we can assist you with, whether it’s another loan or support using our services, don’t hesitate to reach out. We’re here to make things smooth for you! Warm regards, Monica Response date: 14th August 2024

Always good customer care.

Always good customer care. Highly Recommend Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Claire, Thank you for your kind words. We’re delighted to know that you’ve consistently experienced good customer care with us. Your recommendation means a lot—it’s the best compliment we could receive! If there’s anything else we can assist you with, don’t hesitate to reach out. We’re here to help! Warm regards, Monica Response date: 14th August 2024

I always get the right help when I need it .

I always get the right help when I need it . Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Sharlotte Thank you for taking the time to leave us a 5-star review. We’re thrilled to hear that our team has been able to assist you effectively. Your feedback truly brightens our day! If you ever need further assistance or have additional thoughts to share, don’t hesitate to reach out. Warm regards, Monica Response date: 14th August 2024

Fab company and service

Lovely staff, always had great customer service and sorted any problems promptly. Great way to help and services they offer Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Jess, We are so pleased to read such positive words, thank you so much for taking the time to review us. Our team is absolutely dedicated to providing excellent customer service, and we’re thrilled that our swift responses resonated with you. Should you ever need further assistance or if you have additional feedback, please do not hesitate to reach out. We’re here whenever you need us! Best regards, Monica Response date: 14th August 2024

Fantastic service - Highly recommended

Fantastic service, would have been lost without the help of B.W.C.U. Highly recommended, patient and understanding staff always available when needed. Very understanding of personal circumstances and great value too. Reviewed on: 28th March 2024

Reply from Great Western Credit Union Dear John, Thank you sincerely for taking the time to leave us a glowing 5-star review. We’re elated that our patient, understanding team made a positive impact. We recognise that personal circumstances matter, which is why we’re dedicated to providing support or signposting whenever someone requires it. And regarding the great value—well, that resonates perfectly with our commitment to providing affordable loans! If you ever need assistance again, we’re more than happy to help. Best wishes, Monica Response date: 14th August 2024

Can't fault anything, great customer service

Can't fault anything, great customer service and good response times Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Katy, Thank you for taking the time to leave us a 5-star review. We’re absolutely thrilled that your experience with us has been positive, and we’re committed to maintaining that standard of excellence. Should you ever need further assistance or have additional feedback, please don’t hesitate to reach out. Best regards, Monica Response date: 14th August 2024

Brilliant service.

Brilliant service. Affordable repayments. Always helpful when needed, never had a problem always been spot on Reviewed on: 28th March 2024

Reply from Great Western Credit Union Hi Charmaine, Thank you sincerely for your positive feedback and glowing review! We’re absolutely delighted that our service has met your expectations, and we’re committed to maintaining that standard. Should you ever need further assistance in the future, please don’t hesitate to reach out. We are always happy to help. Best regards, Monica Response date: 14th August 2024

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