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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (2061 reviews)

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4.74

Based on 2,061 reviews, last reviewed 25th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy application The application was easy to complete and the information was clear Reviewed on: 25th September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience.

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Great Western Credit Union Loans reviews (2061)

Took out my forst Loan with them.

Took out my forst Loan with them. No issues. Went to get a Top Up loan and even though I could afford it, had evidence to back it up and never missed a payment, I was STILL rejected. Customer service takes ages to reply as well Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Hannah, Thank you for sharing your feedback and for being a member. We understand how frustrating it can be to have a top‑up application declined, especially after managing your first loan well. Our lending decisions are based on a range of factors beyond payment history or supporting documents. This approach helps us lend responsibly and fairly to all members. We also aim to support members as efficiently as possible but in busier periods it may take some time for our Member Engagement to get back to you. We value feedback that helps us improve. If you’d like to discuss your application, your account, or your experience with our service, we encourage you to contact us directly so the team can look into this with you. Best wishes, Emily Response date: 1st May 2026

Great experience and the lowest interest rates around

Great experience and the lowest interest rates around Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Martin, We really appreciate you sharing your experience with us. It's really lovely to hear you've had a great experience with our loans and are happy with the interest rates. We really appreciate your kind words. Best wishes, Sepi Response date: 6th May 2026

Highly recommended .

Highly recommended .Great experience for start to finish. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Stefania, It's really great to hear about your experience, thank you for taking the time to share your feedback. It's lovely to know you had a great experience from start to finish with our loans, and we truly appreciate your recommendation. Best wishes, Sepi Response date: 6th May 2026

amazing service and customer support

amazing service and customer support Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Richard, We really appreciate you sharing your experience. It's so nice to hear you've had great service and felt well supported by our team. I'll be sure to pass on your kind feedback to everyone. Best wishes, Sepi Response date: 6th May 2026

Very happy and happy with my experience with you.

Very happy and happy with my experience with you. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Vicky, We really appreciate you sharing your experience. It's lovely to hear you've had such a positive experience with our loans and are happy overall. I'll pass on your kind words to the team! Best wishes, Sepi Response date: 6th May 2026

They have helped me kick-start my business and the l...

They have helped me kick-start my business and the loan rate is very reasonabel Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Grace, Thank you for taking the time to share this. It's really great to hear we've been able to support you in getting your business started, and that you're happy with the loan rate. I'll make sure your kind words are shared with the team. Best wishes, Sepi Response date: 6th May 2026

Very good and good customer care services

Very good and good customer care services Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Tonia, Thank you for taking the time to leave a review. We’re really pleased to hear that you’ve had a positive experience with our loans and found our customer service helpful. I’ll be sure to pass your kind words on to the team. Best wishes, Sepi Response date: 6th May 2026

If you have any problems they are their to help.

If you have any problems they are their to help. Friendly and polite and efficient. Best loan provider Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Talat, Thank you for taking the time to leave such kind feedback. We're really happy to hear you've found the team friendly, polite and efficient, and that we've been there to help when needed. I'll pass your kind words on to the team! Best wishes, Sepi Response date: 6th May 2026

Great service friendly staff

Great service friendly staff good loans and other services Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Shona, We really appreciate you taking the time to share your feedback. It's really lovely to hear you've had great service and found the team friendly, and that our loans and other services have been helpful for you. I'll pass on your comments to the team. Best wishes, Sepi Response date: 6th May 2026

Careful and welcoming customer service.

Careful and welcoming customer service. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Kintija, Thank you for taking the time to share your feedback. It's really lovely to hear you've had such a positive experience with our customer service. I'll make sure your kind words are shared with the team. Best wishes, Sepi Response date: 6th May 2026

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