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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.74 (2061 reviews)

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4.74

Based on 2,061 reviews, last reviewed 25th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Easy application The application was easy to complete and the information was clear Reviewed on: 25th September 2026

Latest lowest rating:

2

Good jdjjd Good good Reviewed on: 2nd July 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

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Great Western Credit Union Loans reviews (2061)

I needed a loan when my daughter was young and my cr...

I needed a loan when my daughter was young and my credit score was poor, I was easily able to take one out with child benefit and they were super helpful! Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Katy, Thanks for taking the time to leave this review. We’re pleased we could support you and provide a helpful, accessible service when you needed it and that repaying via child benefit has worked for you! Best wishes, Emily Response date: 1st May 2026

Best in Bristol

Always treated with respect and helpfulness. Account used as a way of saving for Christmas. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Valerie, Thank you for taking the time to share this. It's really lovely to hear you've felt treated with respect and supported, and that your account helps you save for Christmas. I'll make sure your kind words are shared with the team. Best wishes, Sepi Response date: 6th May 2026

Trouble free and quick.

Trouble free and quick. great service Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Ian, Thank you for taking the time to leave a review. We're really pleased to hear you found the service quick and trouble free, and that you had a great experience with our loans. I'll pass your kind commends on to the team. Best wishes, Sepi Response date: 6th May 2026

The Best

Great Western Credit we’re incredibly helpful, supportive and efficient in providing me with a loan. I felt I was in safe hands. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Lisa, Thank you for your kind feedback. We’re really pleased to hear you felt supported and in safe hands throughout the loan process. Providing efficient, reliable support is very important to us. Best wishes, Emily Response date: 1st May 2026

I have been with the credit union for 4 years now.

I have been with the credit union for 4 years now. In that time I have taken two loans and managed to start saving too. They are all so helpful and understanding, the website is easy to use for both loans and savings. Any any quieries are always promptly answered. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Jena, It's really lovely to hear about your experience over the last 4 years, thank you for sharing it. We're so pleased you've found our team helpful, the website easy to use for loans and savings, and your queries answered quickly. I'll pass this on to the team! Best wishes, Sepi Response date: 6th May 2026

I used them for an emergency.

I used them for an emergency. It was easy to set up and they are far less expensive than the extortionate payday lenders! Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Stormeysmummy, Thank you for sharing your experience. We’re really pleased we could help when you needed support. Providing a fair, affordable alternative to mainstream finance is at the heart of what we do, so it’s great to hear this made a real difference for you. Best wishes, Emily Response date: 1st May 2026

Number 1 for all your needs.

I’ve always had the best service and and they have always treated me with the upmost respect. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Miss Jane Watkins, Thank you for your kind words. We’re really pleased to hear you’ve consistently received great service and have always felt treated with the utmost respect. That’s extremely important to us. Best wishes, Emily Response date: 1st May 2026

Always so helpful.

Always so helpful. Staff are second to none. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Danielle, It’s really lovely to hear your great feedback about our loans, thank you for taking the time to share it. We’re also pleased to hear that the team has been helpful and supportive throughout. Best wishes, Sepi Response date: 6th May 2026

Very good gave me a loan when couldn’t get one from...

Very good gave me a loan when couldn’t get one from anyone else Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Pip, Thank you for sharing your experience. We’re really pleased we were able to help. We’re always looking for ways to improve our service, so if there’s anything we could have done better or anything you’d like to talk through, please feel free to get in touch with our team. Best wishes, Emily Response date: 1st May 2026

Declining a loan application

Been a customer for several years without missing a payment yet you declined my £500 loan application. I've paid lump sum of interest towards the greatness of great Western Credit Union. Really disappointed by your decision. Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Christopher, Thank you for taking the time to share your feedback and for being a long‑standing member. We understand it’s disappointing to have an application declined. Loan decisions are based on a range of factors rather than just payment history alone. This helps us lend responsibly and protect both our members and the credit union as a whole. We value your membership, and if you’d like to discuss your account or better understand the decision, our team would be happy to do so. Please feel free to get in touch with us directly so we can look at this with you. Best wishes, Emily Response date: 1st May 2026

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