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Hannah

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All reviews (3)

Review of the Zable, Credit card:

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Absolutely Amazing

Amazing customer service, always goes above and beyond for there customers and the app has everything you need with just a click of a button Reviewed on: 27th May 2026

Review of the Great Western Credit Union, Loans:

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Not enough loans.

Not enough loans. Only savings which is a shame! Wish there was more for loans for people on benefits Reviewed on: 21st May 2026

Reply from Great Western Credit Union Hi Hannah, Thank you for your feedback, we are always looking for ways to improve, we'll take your feedback on board and pass this on to the relevant team. Best wishes, Emily Response date: 27th May 2026

Review of the Great Western Credit Union, Loans:

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Took out my forst Loan with them.

Took out my forst Loan with them. No issues. Went to get a Top Up loan and even though I could afford it, had evidence to back it up and never missed a payment, I was STILL rejected. Customer service takes ages to reply as well Reviewed on: 30th April 2026

Reply from Great Western Credit Union Hi Hannah, Thank you for sharing your feedback and for being a member. We understand how frustrating it can be to have a top‑up application declined, especially after managing your first loan well. Our lending decisions are based on a range of factors beyond payment history or supporting documents. This approach helps us lend responsibly and fairly to all members. We also aim to support members as efficiently as possible but in busier periods it may take some time for our Member Engagement to get back to you. We value feedback that helps us improve. If you’d like to discuss your application, your account, or your experience with our service, we encourage you to contact us directly so the team can look into this with you. Best wishes, Emily Response date: 1st May 2026

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