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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.91 (566 reviews)

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4.89

Based on 566 reviews, last reviewed 17th Apr 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

'Just in time' help. Ive had a number of financial energencies over the years and each time Great Western Cresit Union came to my rescue. Reviewed on: 17th April 2025

Latest lowest rating:

1

I wrote a review about their terrible payday service... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people ... Read more Reviewed on: 8th October 2024

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (566)

Review of the Great Western Credit Union, Loans:

I've always borrowed small loans for holidays etc ov...

I've always borrowed small loans for holidays etc over the years but also a substantial one for my car and I've never had any issues with GWCU. I have full control over my savings too. Reviewed on: 28th March 2024

Great customer satisfaction.

Great customer satisfaction. Their customer service is topnotch. Reviewed on: 31st May 2024

Reply from Great Western Credit Union Hi Emmanuel Thank you so much for the 5-star review! We're thrilled to hear that you're satisfied with our service. We always strive to ensure the best customer experience, and your feedback means a lot to us. Thanks again for your support! Kind regards, Emily Response date: 14th August 2024

Amazing helpful and speedy always supportive

Amazing helpful and speedy always supportive Reviewed on: 31st May 2024

Reply from Great Western Credit Union Hi Sara, Thank you for leaving such a lovely review. I'm glad you have found our service to be helpful and efficient, we always strive to ensure we deliver the best possible service. If you find there's anything we can help with, please don't hesitate to get in touch. Kind regards, Emily Response date: 3rd September 2024

Gave me a chance and a smart way of paying back the...

Gave me a chance and a smart way of paying back the loan account with child benefit Reviewed on: 31st May 2024

I have personal loan with them , and im really...

I have personal loan with them , and im really satisfy Reviewed on: 31st May 2024

A friendly service which provides affordable loans w...

A friendly service which provides affordable loans with no fuss or hassle and an easy way to pay back through your wages. Reviewed on: 31st May 2024

Reply from Great Western Credit Union Hi Ricco, Thank you so much for your 5-star review! We're delighted to hear that you found our service friendly and hassle-free. We’re thrilled that you’ve taken advantage of the Money@Work scheme and the benefits that come with borrowing through your payroll. It's great to know that the convenience of repayments directly from your salary has made things easier for you. Thank you again for choosing us. Kind regards, Emily Response date: 14th August 2024

I had a lot of questions and they answered them amaz...

I had a lot of questions and they answered them amazinly Reviewed on: 30th May 2024

My experience with Great western credit union is ama...

My experience with Great western credit union is amazing, it’s so easy and fast I’m glad I knew about them Reviewed on: 30th May 2024

Quick responses when I've had a query and a simple t...

Quick responses when I've had a query and a simple to use website with no hidden fees or agenda's. Reviewed on: 30th May 2024

100% perfect company I love it I have never seen lik...

100% perfect company I love it I have never seen like that friendly company thank you so much for it I’m so appreciate it from them . Reviewed on: 30th May 2024

There when you need them!

"Great Western Credit Union exceeded my expectations with their outstanding customer service. They were always there when I needed them, providing prompt and helpful assistance. Their dedication to meeting customer needs is truly commendable. I highly recommend Great Western Credit Union to anyone in search of a reliable financial institution. Their exceptional service makes them well deserving of a 5-star rating!" Reviewed on: 30th May 2024

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