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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1252 reviews)

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4.81

Based on 1,252 reviews, last reviewed 4th Mar 2026

6% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Was very easy to sort and understand Was very easy to sort and understand Reviewed on: 4th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1252)

Excellent company would highly recommend

Very helpful staff very quick to get back to you .very friendly staff . Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Joanne We really appreciate your response! It's great to know that we've been so helpful, as GWCU strives to provide optimal assistance to our members. Don't hesitate to reach out if you need any more help! Regards Robin Response date: 31st July 2025

It was a very easy process to apply!

It was a very easy process to apply! great repayment options, and it was quick between applying and being able to access the funds which helped massively. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Lauryn It's great to hear your feedback! We're glad to know that you have found services affordable and easy to use, and that the swiftness of our processes helped you effectively. If you need anything else, just let us know! Best wishes Robin Response date: 31st July 2025

Absolute amazing service!

Absolute amazing service! So easy to use and the staff are extremly helpful Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Samantha We really appreciate you for sharing your experience with us! It's great to hear we have been impactful in our assistance and accessibility - we always aim to provide an excellent service for our members. We look forward to continuing to support you whenever you need us! Many thanks Robin Response date: 29th July 2025

Highly recommend!

Highly recommend! Been with them for over a year now and it’s been great. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Raquel Thanks for the recommendation! It's fantastic to know that you have had such positive experiences with GWCU. We hope we can help you well into the future! Regards Robin Response date: 29th July 2025

GWCU has helped me improve my credit rating, which h...

GWCU has helped me improve my credit rating, which has helped me get a flat. It's a great service. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Richard Thank you for your 5-star feedback! We're so proud to help you on your financial journey, and that the improvement of your credit rating has led to you getting a flat - congratulations!. It's also satisfying to hear that we have delivered an agreeable service a long the way. We really value your feedback and GWCU are always here if you need more support in the future. Warm regards Robin Response date: 29th July 2025

Fair, Flexible Support for Me and My Colleagues

I am incredibly grateful for the support Great Western Credit Union (GWCU) has provided to me and many of my colleagues through the Money@Work scheme offered in partnership with St Monica Trust. Their savings and loan options through payroll deductions are straightforward, convenient, and most importantly, affordable. The deductions from my pay are fair and never feel overwhelming, allowing me to manage my finances comfortably without stress. GWCU truly understands the needs of their members and offers excellent customer service and flexible financial solutions. It's no surprise they have been recognized as finalists in the 2025 Consumer Credit Awards for both Best Credit Union (South) and Best Credit Union Loan Provider. I highly recommend GWCU to anyone looking for a reliable and supportive financial partner. Their commitment to helping individuals like me makes a real difference. Reviewed on: 5th July 2025

Reply from Great Western Credit Union Hi Grace Thanks for your fantastic review! We're proud to partner with St Monica's, and it's great to see our Money@Work offerings are making such an impact. Through payroll reductions, we look to simplify your savings or loan repayments, so we're delighted to see this highlighted in your response feedback. We look forward to continuing to help both you and St Monica Trust! Thanks again Robin Response date: 29th July 2025

Loans supported by company

They support giving loans to people who work for my company. Very safe and secure. Reviewed on: 4th July 2025

Reply from Great Western Credit Union Hi Hayley We're very grateful for your review! We pride ourselves in being reliable and trustworthy, so it's fantastic to see this expressed in your feedback. We hope to continue to help you and your company going forward! Best wishes Robin Response date: 21st July 2025

easy and quick to apply; available consultation by e...

easy and quick to apply; available consultation by e-mail Reviewed on: 3rd July 2025

Reply from Great Western Credit Union Hi Kaspars Thank you for taking the time to respond! It's great to see how straightforward you have found the application process, and that you were able to contact us through email. We're always here if you need anything else from us! Warm regards Robin Response date: 21st July 2025

loan application was fast and efficient.

loan application was fast and efficient. Reviewed on: 3rd July 2025

Reply from Great Western Credit Union Hi Francis Thanks for leaving a review! We're glad we were able to help you in such a timely manner. Let us know if you ever need anything else. Thanks again Robin Response date: 21st July 2025

Would highly recommend

I was kept informed throughout the process and funds were made available promptly. Would certainly recommend as an alternative to bank or building society lending. I felt I was treated fairly and my application was treated on a completely individual basis. Reviewed on: 1st July 2025

Reply from Great Western Credit Union Hi Jamie Thanks for sharing your experience with GWCU! It’s important to us that each person is considered on their own terms, and we’re so pleased you felt respected throughout. We endeavour to be a fair and accessible alternative, so you recommendation means a great deal. Thanks again for choosing us and for passing on your experience to others! Warm regards Robin Response date: 15th July 2025

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