Smart Money People Logo

Great Western Credit Union: Loans reviews

4.82
Based on 903 reviews, last reviewed 7th Nov 2025
50% increase in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very quickly decision, without any problems Very quickly decision, without any problems Reviewed on: 7th November 2025
Marcin M's avatar
Marcin M

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025
Ndeye S's avatar
Ndeye S

About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Review Great Western Credit Union: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

Great Western Credit Union Loans reviews (903)

A life-saver at a time in need

5
My local branch in Stokes Croft came to my aid when I was in danger of losing my house. Their loan allowed me and my daughter with Downs the breathing space that we needed to gain back my financial confidence. Thank you. Reviewed on: 21st June 2022

Easy applications really friendly team

5
Team are always very helpful Easy online application Reviewed on: 21st June 2022

always most helpful and quick to respond

5
I have been a member of the Great western Credit Unionfor a long time and have found them to be most helpful and responsive to requests and to act with speed in fulfilling those requests to a satisfactory outcome at all times. Reviewed on: 21st June 2022

Excellent service

5
Wry quick and easy to use quite quick response Reviewed on: 21st June 2022

Matts thoughts

5
I have had no problems with the way I have been treated Reviewed on: 21st June 2022

A life saver

5
When i was experiencing finantial hardship all the doors closed shut in my face , western credit union was the only company that offered to help me. Reviewed on: 21st June 2022

Brilliant

5
I've always had a good service from them from loans to savings brilliant Reviewed on: 21st June 2022

Terrific, no nonsense service.

5
The service I received when setting up my direct debit was straight to the point, with clear and concise advice, and when I made a stupid mistake it was swiftly rectified by a staff member within minutes in a calm collective and efficient manner. I can find nothing but good things to say about GWCU. What appeared to be a big problem to me was resolved within minutes. Reviewed on: 21st June 2022

Grateful

5
I started using The Great Credit Union a few years ago. This was a tile when I was i need I was literally at the breaking point in my life and had no one to run to during the crisis my dad being evacuated back home in Africa , am all what my dad has in this world and he is my world and rock . He lost everything to the government as a result of delayed payments in Uganda due to financial difficulties.For that I was advised by a friend who has used The Great Credit Union, he highly recommended it and spoke highly of it due to its good customer care, prompt payments and putting peoples needs first. This really pushed me apply and it was an easy process within a few minutes I owned my personal account. After having a personal account they enable all their clients to be able to be to access a wide range of products and services they offer. I looked through all these and at that point I gained hope . I immediately applied for a loan that could help my father who was struggling back home to get roof over his head. I was able to get a very affordable loan with quiet a considerable payment plan And for that The Great Credit deserves this award and they are very persistent with their great service , they are reliable and forever grateful for their work ! Reviewed on: 21st June 2022

Great company

5
Very friendly and considering company with will to help people Reviewed on: 21st June 2022

Do you have a different Great Western Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Great Western Credit Union?

    View all products