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Great Western Credit Union: Loans reviews

View other Great Western Credit Union products
4.82
Based on 979 reviews, last reviewed 1st Dec 2025
85% increase in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

It was a good experience, I had no issues and was de... It was a good experience, I had no issues and was dealt with very professionally. Reviewed on: 1st December 2025
Stacey Mckeegan's avatar
Stacey Mckeegan

Latest lowest rating:

1

Danielle mcmath Unsure still if it's still going to work. Reviewed on: 24th November 2025
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Danielle M
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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (979)

A trusted friend!

5
I’ve been with credit union since 2013 and can always rely on the staff being friendly, helpful and honest. Being with credit union has had many positive benefits for me and after a while I managed to save with them too - something I didn’t think would be possible when I first opened my account and took out a loan. Credit Union now feels like an old and trusted friend! Reviewed on: 11th August 2022
HannahSarah's avatar
HannahSarah

An individual, not a number!

5
I found out about the Credit Union whilst in financial straits. Only required a small loan for a short period of time at a reasonable rate. The larger institutions kept trying to make me take a larger amount, which I didn't want or need. Or were charging exorbitant rates of interest. I was able to go into the office to talk about my situation. Ask as many questions as I needed. At no point was I being rushed into making a decision which may have been to my detriment. I was an individual, not a number! Since that time, I save a small amount each month. Which enables me to pay for unexpected expenses or even days out. I am so glad and proud to be a member of the Credit Union. Reviewed on: 11th August 2022
Joyce 's avatar
Joyce

Great place to save.

5
Thanks to Great Western Union I have been able to save for things instead of getting a loan every time. They helped me out with quite a few loans which was brilliant at the time with their easy payments I have managed to pay off the loans and save a little which means hopefully no more loans for me but if I did need to borrow some money in the future I would certainly ask my credit union for a loan. Reviewed on: 11th August 2022
Barry J Lane's avatar
Barry J Lane

So Helpful

5
It was a couple of weeks before Christmas and I realised there would not be enough money to make Christmas, ‘Christmas’ for the family. With very tightly crossed fingers I put in an application to Great Western, fully expecting a thank you but, no. To my delight they said yes! I have spent the last few months repaying and am nearly there. They made our Christmas even better. Thank you GWCU. Please continue the way you are and yes, they deserve recognition for all the people like me, they have helped. Reviewed on: 11th August 2022
Charlotte Harris's avatar
Charlotte Harris

Accepts loans when they want to!

1
Accepted my first loan when credit rating was bad was very appreciative, applied for another after paying off more than half and they declined saying it’s because of my credit rating yet my credit rating was/is a lot better since I got the first loan! I wouldn’t recommend great western credit union to anyone Reviewed on: 11th August 2022
Catherine Townsend's avatar
Catherine Townsend

Great organisation

5
User and organisationally very friendly and usefuk Reviewed on: 11th August 2022
Frank Walters's avatar
Frank Walters

Excellent support and customer service

5
My overall experience was excellent! It was pre-COVID-19. I had just lost my brother and had no money. I was able to be granted a credit union loan (despite my not so good credit record ) for the funeral of my late brother. A very affordable re-payment plan was set up for me that enabled me to pay back the money quickly and best of all, without any stress or unnecessary chase. My overall experience was simply great. Customer service was nothing but empathetic and caring and all round excellent. Reviewed on: 11th August 2022
Rockhill Focho's avatar
Rockhill Focho

Great

5
Has helped me loads Im a single mum and with everything going up credit union been a life saver Reviewed on: 11th August 2022
Kayleigh's avatar
Kayleigh

excellent

5
It’s really very good services and customer services I’m happy really about it Reviewed on: 11th August 2022
Abazar's avatar
Abazar

Helped me when I needed it the most

5
Applied for £500 so fast so secure really helped me when I had no where else to go. Really straight forward process. Looking forward to saving with them now couldn't reccomend enough just simply fantastic Reviewed on: 11th August 2022
macey Hallaran's avatar
macey Hallaran

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