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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1255 reviews)

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4.81

Based on 1,255 reviews, last reviewed 5th Mar 2026

8% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

This is the second loan I've had, the process is ver... This is the second loan I've had, the process is very easy and appreciated for being so Reviewed on: 5th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1255)

Excellent Service!

I've always found GWCU to be approachable and friendly. They've been more than accommodating and understanding when I had a late payment issue on a small loan I took out with them. Would use time and again. They offer an array of financial products to help all circumstances and incomes. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Charles Thank you for your kind words and continued trust. We're really pleased to hear that you’ve felt supported and treated with understanding, especially during more challenging moments. It's great to know our range of services has been useful to you also. We're always here whenever you need us! Best wishes Robin Response date: 30th June 2025

You were in time of need thanksgiving your loan

You were in time of need thanksgiving your loan Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Sandra Thanks for the positive feedback! It's so pleasing we can help you when it mattered most, and you were able to access a loan with GWCU. We hope we can help in to the future as well! Thanks again Robin Response date: 30th June 2025

it was easy, simple and quick.

it was easy, simple and quick. it was simply amazing Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Awad Thank you for your kind words. We're glad that you have found using our services to be straightforward and fast. It's great to hear it was such as great experience for you. Let us know if we can help with anything else! Regards Robin Response date: 30th June 2025

Great way of saving and affordable loans..

I've been saving with credit union for a few years now, which has been a big help. And with getting loans have been easy and affordable to repay Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Beth Thanks so much for your ongoing support over the years! It's fantastic to hear how beneficial saving with GWCU has been for you, and that you have found our rates to be competitive. We look forward to continuing to support you! Thanks again Robin Response date: 30th June 2025

A very human experience.

A very human experience. This makes a change in our unfeeling corporate world which does not value humans or empathy thereof Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Janet Thanks so much for sharing your experience with GWCU! Your words are a reminder of our mission, and the human experience that you have received reflects our aims and values. We’re grateful to have your support! Best wishes Robin Response date: 27th June 2025

Grreat ! Western Credit Union

I was in need to rescue my budget and only Great Western Credit Union help me with this . Extremely happy with them. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi Radek Thank you for your kind words. We're really glad we could be there for you when it mattered most and help ease any pressure you were feeling. We're always here if you need us again! Best wishes Robin Response date: 27th June 2025

Easy and ethical

Was a quick and easy process getting a loan sorted, even with poor credit. Everything has been very transparent and clearly communicated. My first experience of a loan where I don't feel like I'm being taken advantage of. Reviewed on: 19th June 2025

Reply from Great Western Credit Union Hi KM It's great to hear such a positive response! We're really pleased to hear that you felt informed and respected throughout the process, and it's great to know your first experience with GWCU felt supportive. We're here if you need more support! Warm regards Robin Response date: 27th June 2025

Responsive - good customer service

I had a loan to help me buy a car as i am an essential worker. The process was simple and Western Credit were very responsive. Reviewed on: 18th June 2025

Reply from Great Western Credit Union Hi Tesla Thank you for taking the time to share your experience with GWCU! We’re really glad we could support you with your car purchase - it’s great to hear the process felt smooth and that everything was handled efficiently by our team. If there's anything we can do for you in the future please don't hesitate to get in touch! Thanks again Robin Response date: 27th June 2025

This has helped my family so much budget for unexpec...

This has helped my family so much budget for unexpected expenses as well as Christmas time . Reviewed on: 18th June 2025

Reply from Great Western Credit Union Hi Emily Thank you for your kind feedback! We're really pleased to hear that we've been able to support your family through GWCU services, especially during those more demanding times. We hope to continue to assist you wherever we can in the future! Best wishes Robin Response date: 27th June 2025

Credit union

INot found you helpful in helping me secure a loan even though I've add afew and never missed a payment.. I was very Disappointed in the attitude of the staff member I spoke to.. he was very unhelpful Reviewed on: 18th June 2025

Reply from Great Western Credit Union Hi Ian, Thanks for your feedback. We know how frustrating it can be to be declined for a loan, especially if you’ve borrowed before. As a responsible lender, we assess every application carefully to make sure any borrowing is affordable and in our members’ best interest. That sometimes means making tough decisions, even when someone has a good track record with us. We’re also sorry to hear you felt let down by the service you received. We aim to offer the best possible experience and take all feedback seriously. If that wasn’t your experience, please get in touch, we’d really like the chance to follow up and see how we can help. Best wishes, Emily Response date: 24th June 2025

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