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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.87 (907 reviews)

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4.82

Based on 907 reviews, last reviewed 11th Nov 2025

56% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Iv been with credit union for over ten years . Iv been with credit union for over ten years . Always there to help , thank you :) Reviewed on: 11th November 2025

Latest lowest rating:

1

I keep getting different advice from customer service I keep getting different advice from customer service Reviewed on: 11th August 2025

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (907)

The customer service and the way they have helped me out both time

The customer service and the way they have helped me out both time when I was indeed been more then great I'm happy with there service they have gone beyond I hope they do win Reviewed on: 21st June 2022

Incredibly incredible

Couldn't be more helpful, helped me when others wouldn't. Can't praise them enough. Reviewed on: 21st June 2022

Great Customer service and affordable loans

They helped me with a loan to pay for my deposit for a flat, without them i would be homeless and they are really affordable with paying back the loan Reviewed on: 21st June 2022

Very helpfull

Once we needed a loan for a deposit to rent....someone suggested these people!We were desperate and they were very understanding and helpful and sorted it quickly for us!After we finished paying back the loan we decided to continue paying into to the account not only for us to save but knowing we maybe helping others! Reviewed on: 21st June 2022

highly recommended

They are the best the staff are very friendly Reviewed on: 21st June 2022

Just like family

Credit union are amazing they are understanding helpful and considerate I have been a customer of theirs for many years now and I hope to remain for very many more to come. Reviewed on: 21st June 2022

Excellent alternative to high st banks

The simple thing is that I have a GWCU savings account which is really easy to use and equally easy to transfer money from. The new website makes this very user friendly, particularly bearing in mind that many credit union members aren't very used to online transactions. The second area is that I've worked with GWCU as part of my job for many years now. They have proven communicative, supportive and flexible in making various payments on our behalf for vulnerable, often homeless, clients. I wish my bank had such good 'customer relations'! Reviewed on: 21st June 2022

Great

This is the best loan I have ever taken in UK. The repayments are affordable and the service over the phone and in person is the same warm welcoming. Thank you for such affordable loans to help out struggling families Reviewed on: 21st June 2022

Miss

Very helpful and always there to deal with concerns Reviewed on: 21st June 2022

Amazing company helping people

Amazing company that helps Normal people who are struggling with Daily costs rising and we have no where to turn to as maybe have not great credit so struggle to get help . This company gives u the helping hand you need when most need it they r quick and very efficient and money is in your account so quick no hanging around very affordable payments to suit u can’t thank them enough helped me in so many ways so happy I found them Reviewed on: 9th June 2022

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