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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.81 (1252 reviews)

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4.81

Based on 1,252 reviews, last reviewed 4th Mar 2026

6% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Was very easy to sort and understand Was very easy to sort and understand Reviewed on: 4th March 2026

Latest lowest rating:

2

Your site tells me to verify my email by submitting... Your site tells me to verify my email by submitting code.but you don't send code snd I have had several chats Reviewed on: 20th February 2026

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

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Great Western Credit Union Loans reviews (1252)

Great service, User friendly!

I received a loan in order to support me and starting my business. I found the website clear, easy to understand and use. The loan calculator was a very helpful tool, allowing you to input amounts and see how much it would cost over what time frame. The customer service was amazing and got back to me fairly soon after applying. The sign up process was very clear and user friendly, definitely recommend this service to others! Reviewed on: 13th July 2025

Reply from Great Western Credit Union Hi Zarina Thank you for your recommendation! It is great to see that a loan with us has helped you start up a business - congratulations! We are delighted to know firstly our website, and more specifically our loan calculator, have been so helpful and accessible. It's a key aim of ours to provide a great service and to be as user friendly as possible, so we are glad to hear out team have provided that. We’d be thrilled to continue to assist you going forwards – if there’s more help you need, please get in touch! Thanks again Robin Response date: 11th August 2025

Lucky enough they were there so I could buy xmas pre...

Lucky enough they were there so I could buy xmas presents and house hold goods Reviewed on: 12th July 2025

Reply from Great Western Credit Union Hi Maria We really appreciate you for sharing your experience with GWCU. We are really pleased we could help you at important times like Christmas, and that we're available when you need stuff for your house! Thanks again for being a member and continuing to support GWCU. Best wishes Robin Response date: 11th August 2025

I APPLIED FOR A LOAN IN 2020 TO PAY FOR MY DAUGHTER'...

I APPLIED FOR A LOAN IN 2020 TO PAY FOR MY DAUGHTER'S UNIVERSITY FEES. THE BANKS WERE CLOSED AND WERE NOT GIVING ANY LOANS THAT TIME. I APPLIED TO WESTERN CREDIT UNION ON LINE BUT IT WAS NOT SUCCESSFUL. I THEN CALLED THE OFFICE AND THEY REPLIED AND TOLD ME TO COME TO THE OFFICE WITH THE DOCUMENTS THEY NEEDED. MY LOAN WAS APPROVED AND I MANAGED TO PAY FOR MY DAUGHTER'S FEES. MY DAUGHTER FINISHED HER MASTER'S SOCIAL WORK DEGREE. TODAY SHE IS A LEVEL 3 SOCIAL WORKER. THANK YOU SO MUCH FOR THE HARD WORK YOU DO AND YOUR HELP TO PEOPLE IN NEED. YOU ARE ALWAYS THERE FOR PEOPLE WHEN ALL HOPE IS LOST. Reviewed on: 11th July 2025

Reply from Great Western Credit Union Hi Khethiwe Thank you so much for your thoughtful response. It's great to know that the loan you got with us went such a long way to helping with your daughter's Masters. We always aim to help people who most need it, so this demonstration of that in practice is fantastic to hear. We are always here if you need us, and congratulations to you daughter! Thanks again Robin Response date: 11th August 2025

My experience

I've been with them many years and they're always on your side and helpful Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Jacqueline Thanks for your review, and thanks for being such a loyal member of GWCU for such a long time! We always hope to help as much as possible, so it's pleasing to hear we have been of such good assistance. We look forward to continuing to support you whenever you need us! Best wishes Robin Response date: 11th August 2025

Always helpful

I have had the best experience with Western Union, when i had been short on cash the process of applying and getting the loan has been so speedy - the staff were amazingly supportive and helpful. Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Valentina We really appreciate your response! It's great to know that you got such a great service, and that you got a loan so quickly when it was most necessary. GWCU always aims to give our members the best experience possible, so we're delighted to hear that you found our staff to be so reassuring. We hope we can continue to help going forward! Many thanks Robin Response date: 11th August 2025

all good and now they helping more as i have lost £1...

all good and now they helping more as i have lost £1000 a month Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Pegleg Thank you for your 5-star review! We are incredibly happy to see that we have helped you at a trying time. If you need anything else in the future, please let us know. Regards Robin Response date: 11th August 2025

Well done with all contact made with staff or Email...

Well done with all contact made with staff or Email Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Vernise Thank you so much for taking the time to leave us a review! We really appreciate your praise, and it's great to know you have felt supported when you are in contact with us. Let us know if you need anything else! Thanks again Robin Response date: 7th August 2025

Happy customer

Very happy I got approved for the loan! The process was quick and easy. Thank you Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Cosmin We appreciate you recommendation! We're delighted that you were able to use our services to secure a loan, and that you found dealing with us so helpful. We look forward to continuing to support you whenever you need us! Many thanks Robin Response date: 6th August 2025

Amazing!

I was recommended to great Western by a friend, and have had a great experience since signing up, The £500 family fiance plan was a great help in our time in need, and now we have a Christmas saver open, an easy and helpful way to help save and give the kids a great Christmas Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi ZS Thank you for your review, and thank you to your friend for the recommendation! We're glad to help, especially when it was most needed, and that our Christmas saver has been a valuable tool for you. If you need anything else, make sure you reach out! Warm regards Robin Response date: 6th August 2025

They are amazing and they have helped me so much ver...

They are amazing and they have helped me so much very grateful to them Reviewed on: 10th July 2025

Reply from Great Western Credit Union Hi Paula We're delighted to hear such kind feedback! We're really proud to be able to support you, so your review really means a lot. If you require more help, please get in touch! Warm regards Robin Response date: 31st July 2025

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