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Great Western Credit Union: Loans reviews

Name: Loans
Rating: 4.91 (564 reviews)

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4.89

Based on 564 reviews, last reviewed 3rd Dec 2024

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

I joined GWCU today and very happy to be a member! I joined GWCU today through a loan application and very happy to be a member. Credit Unions are for everyone and it's long been my preferred way to bo... Read more Reviewed on: 3rd December 2024

Latest lowest rating:

1

I wrote a review about their terrible payday service... I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people ... Read more Reviewed on: 8th October 2024

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About this product

Great Western Credit Union offer three different loans – an Advantage Loan, a Consolidation Loan or a Personal Loan.

You can borrow between £100 and £15,000 and there are no hidden fees or charges.

Great Western Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Loans reviews (564)

Review of the Great Western Credit Union, Loans:

I wrote a review about their terrible payday service...

I wrote a review about their terrible payday service and using c and l collections it’s time they stopped providing any services to vulnerable people and the big organisations stop using them because their interest charge and this company they are using are threatening to people’s mental health and their life’s. A letter has now been drafted and hopefully Bristol city council will be the first to stop using then poor greed and not what they were when they first stated as a credit union. Think of wonga and these people are worst than them it’s time for them to stop operating and be taken to task over their disgusting recovery procedures which are like loan sharks! Reviewed on: 8th October 2024

Reply from Great Western Credit Union Hi Liz, thank you for taking the time to share your concerns, and we are sorry to hear about your negative experience with our services and collections process. We understand that financial stress can have a significant impact on mental well-being, and we are committed to serving our members with compassion and integrity. We acknowledge there was an error with our internal system and have taken action to improve our in-house processes. Our Operations Manager will be contacting you soon to discuss your account in more detail. Best Wishes, Monica Response date: 11th October 2024

Great customer service and great rates

Great customer service and great rates Reviewed on: 30th May 2024

A company that genuinely cares and wants to help the...

A company that genuinely cares and wants to help the working people. Excellent Reviewed on: 30th May 2024

It was a great opportunity for me to know the company.

It was a great opportunity for me to know the company. They are very good and well organised. Reviewed on: 30th May 2024

Good customer service, reliable and explain everythi...

Good customer service, reliable and explain everything in deals. Reviewed on: 30th May 2024

Good interest rates and service .

Good interest rates and service . Application process can be slow but overall. Fantastic Reviewed on: 30th May 2024

Reply from Great Western Credit Union Hi Kevin Thank you for your kind words! We're glad to hear you’re happy with our interest rates and service. We appreciate your patience with the application process—being a smaller team, we review each application manually to ensure we provide the best service possible. Thanks again for your feedback and support! if you feel our services could be improved please don't hesitate to contact us. You can do this by calling 0117 924 7309 Monday-Friday, between 9am-4pm (except bank holidays), or emailing [email protected]. Kind regards, Emily Response date: 13th August 2024

Help when I had nowhere else to turn to

I have been helped out with 2 loans when I had nowhere else to turn. I felt respected and supported, and knew they understood without judging. The process was easy and quick. So lucky to have GWCU in my corner. Reviewed on: 30th May 2024

Excellent service

I have been a member fir many years. Always welcoming and willing to help. Reviewed on: 30th May 2024

Highly recommend :)

I first opened my account over 14 years ago I have used many of the services offered, always found it easy apply for loans and to communicate if needed. Highly recommend Reviewed on: 30th May 2024

GWCU has been very supportive, they never turned me...

GWCU has been very supportive, they never turned me down when other companies did. Excellent customer service and quick decisions. I will recommend GWCU to all my family and friends. Thank you GWCU for helping people like me. Reviewed on: 30th May 2024

Excellent and easyfor great western credit union

Vote for great western credit union Reviewed on: 30th May 2024

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