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Great Western Credit Union: Savings reviews

Name: Savings
Rating: 4.82 (199 reviews)

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4.69

Based on 199 reviews, last reviewed 2nd Mar 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

87%

2 star

Latest highest rating:

5

I joined Great Western Credit Union a few years ago. I joined Great Western Credit Union a few years ago. They are freindly, polite and helpful. Could not wish for anything better. I have a loan every ch... Read more Reviewed on: 5th December 2024

Latest lowest rating:

1

They have turned into a payday lender to vulnerable... They have turned into a payday lender to vulnerable people and partners like Bristol city council should not be encouraging their staff to use them th... Read more Reviewed on: 21st September 2024

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About this product

Great Western Credit Union offer savings accounts to customers who live, work or study in Bristol and Bath, Gloucestershire, Wiltshire, Somerset or Dorset.

Great Western Credit Union savings accounts include the Fixed Rate Saver, Cash ISA, Easy Saver, Business Saver and the Christmas Saver.

Great Western Credit Union reviews help you find out what it’s really like to be a customer. If you’ve used Great Western Credit Union before, you can also leave a review and share your experience.

Great Western Credit Union Savings reviews (199)

Review of the Great Western Credit Union, Savings:

My account with Bristol Credit Union was amalgamated...

My account with Bristol Credit Union was amalgamated into GWCU. I was excited that a large regional Credit Union was being established. My experience with BCU was exemplary! They really saved my bacon in so many ways over about 5yrs. Sadly, when GWCU took over, they closed down ALL of the in person counter services which were such a lifeline for so many people in need. Ridiculous. Tragic! It was almost impossible to speak to anyone even on the phone. I still keep a small amount in my account as emergency money, and to support the organisation. I had a BCU loan years ago that really changed my life, in theory GWCU still offer this important service. I hope they have sorted out their customer service, I haven't tried to engage with them in a couple of years. Reviewed on: 2nd March 2025

Very good service

Iv been with bristol credit union for many years now I find its very good reliable staff very friendly always there to help Reviewed on: 27th June 2023

Reliable and ethical

I've been a member since the start. They keep me well informed, and I'm confident my savings are being used for a good social benefit. This is more important to me than high financial returns. Reviewed on: 27th June 2023

Great Western is an excellent way to get a clear understanding and savings in the UK

From the beginning fast and friendly service with a great range of services and products for your needs Reviewed on: 13th June 2023

A caring lender.

I have followed HWCU (formerly Bristol Credit Union) for several years now. I know they supported their borrowers and staff through the lockdown in 2020. Reviewed on: 9th June 2023

Essential service in difficult times

As a founder member of the Great Western Credit Unions' parent organisation {Bristol City Council CU} I have followed their growth very carefully. They provide far more services than we could imagine back in 1996. I have been glad of the opportunity to save regularly every month and have used the money for rainy days. Reviewed on: 8th June 2023

I cannot recommend them enough

I've been saving for a while with Great Western Credit Union, I feel I am making a real difference in my area by saving with them as they really do help people with affordable loans if they're able to along with community initiatives and a host of financial products. Reviewed on: 25th May 2023

Very good personable and efficient and ethical

I think they are very customer aware and offer great products and services I find them down to earth and yet efficient and effective Reviewed on: 23rd May 2023

Best ever loans/savings

Excellent % rates, quick and easy to set up. Have used them for a very long time, for both loans and savings. Very polite friendly staff always helpful. Well done 'GWCU'. Reviewed on: 23rd May 2023

Always ready to listen help where they can

They helped me initially through there rural wheels scheme applying for loan was effortless they kept me informed at all stages now ive repaid loan and use the service to save Reviewed on: 23rd May 2023

Great service

Always had great service from Great Western Credit Union, and knowing my money is making a real difference to the people around me is the icing on the cake., Reviewed on: 23rd May 2023

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