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Halifax: Current Account reviews

4.13
Based on 912 reviews, last reviewed 9th Mar 2025
1000% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

Great high st bank Great bank with useful info via their banking app Reviewed on: 9th March 2025
Susie's avatar
Susie

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025
Wales25's avatar
Wales25

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (912)

Review of the Halifax, Current Account:

A good current account

5
I have had the current account with Halifax for years, when we originally signed up, we had a $5 month cashback, if you had your wages paid into it plus 2 direct debits, Even though the cashback has been reduced to £3 a month it is still an ok account for us Reviewed on: 6th November 2017

Good bank, been with them for over 35 years

5
Easy and safe app. Convenient simple banking. Interest rates aren't great but other than that they're ok Reviewed on: 4th April 2023

Easy to use

4
Excellent customer service and easy to use online banking Reviewed on: 4th April 2023

Easy

5
Easy till use bank always deal with problems effectively and efficiently Reviewed on: 4th April 2023

Good but app and processes could be clearer

3
Overall good but i feel Halifax should’ve been clearer with the specific terms and conditions for the reward current account. Part of the conditions to gain reward is spending a certain amount of money using the account but it was not made clear that DD’s and standing orders do not count and what counts is using the card is shops. I’m sure it’s in the small print somewhere however, i was unable to find the info when i looked and it’s only now that i have opened the account i realise DD’s/standing order don’t count. This should be more clear when you apply for the account and shouldn’t have to be in small print (if it is) Reviewed on: 4th April 2023

Easy smooth banking

5
Lovely app to use, easy to transfer money, good customer service Reviewed on: 4th April 2023

My Halifax

5
Sure and secure bank. Always ready and assist for everything about banking house insurance and mortgage. Reviewed on: 4th April 2023

Friendly

5
Always out to support customers need. They know what you need before you think of it. Reviewed on: 3rd April 2023

Helpful

5
Happy, friendly and willing to help staff. Reviewed on: 3rd April 2023

So superb

5
They’re so supportive and fast in handling everything you can never go wrong with this bank Reviewed on: 3rd April 2023

Very good Bank

5
I’m Halifax customer for long time I have current and regular saver accounts and I’m very satisfied ny their work and customer service Reviewed on: 3rd April 2023