Smart Money People Logo

Halifax: Current Account reviews

4.13
Based on 894 reviews, last reviewed 13th Jan 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

5

I love Halifax the best bank, costumer service it i... I love Halifax the best bank, costumer service it is very great Reviewed on: 13th January 2025
Flor's avatar
Flor

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024
Victoria 's avatar
Victoria

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (894)

Review of the Halifax, Current Account:

GREAT BANK

5
I HAVE BANKED WITH THE HALIFAX FOR OVER 30 YEARS WITH NO PROBLEMS. THE STAFF AT THE BRANCH I GO TO ARE SO PATIENT, FRIENDLY AND HELPFUL. THE HALIFAX APP ON MY APPLE TABLET IS REALLY GOOD AND I CAN PAY IN CHEQUES USING THE APP WHICH SAVES ME THE BOTHER OF GOING TO A BRANCH. THE WEBSITE IS EASY TO LOG ON AND NAVIGATE. Reviewed on: 28th January 2020

Simple efficient basic

5
Easy access on app and call centre Reviewed on: 17th August 2021

great ORGANISATION

3
eASY TO WORK WITH THO WISH HAD MORE BRANCHES Reviewed on: 5th August 2021

Good service especially online

4
online system is good and easy to use Reviewed on: 28th July 2021

Bank???

1
I suddenly discovered the impossible task of seeing my account. This account has been accessible for over 10 years. The paperwork advised to call at my local branch. Total waste of time and parking money. A month later still no hope. Reviewed on: 12th July 2021

Current account with benefits

5
I wanted a simple current account n I got one with Halifax I have been with them for over 20years n extremely happy Reviewed on: 14th June 2021

Ridiculous poor bank

1
Full of excuses and lies every person contradicts the other money disappeared from account and no help Reviewed on: 11th June 2021

Excellent bank & App

5
I always find Halifax staff friendly and pleased to help. The App is also excellent now bringing it to match many of the challenger banks facilities, such as notifications. Reviewed on: 15th April 2021

Very poor service

1
Tried to close a joint account but was told it had already been closed by the other account holder. This isn't good practice really. They didn't seem to care. Reviewed on: 14th April 2021

Brilliant Bank

5
Never an issue, fantastic customer service on hand to help always, brilliant! Reviewed on: 13th April 2021

Excellent

5
Banked with Halifax for years never had a problem Reviewed on: 12th April 2021

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Halifax has a range of products available. Check the ratings of each product to find the right one for you. View all products