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Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (893 reviews)

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4.13

Based on 893 reviews, last reviewed 10th Dec 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Halifax app Setting up the current account was quite a long process, I believe now you can just do it via the app but when I set up my account it was difficult. T... Read more Reviewed on: 10th December 2024

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current Account reviews (893)

Great bank

Easy to use the app and very good staff Reviewed on: 29th March 2021

High quality

Halifax is generally a high standard banking service which is very helpful and convenient. Reviewed on: 26th March 2021

No muss no fuss

I have been with Halifax for a number of years now, maybe 10? And I can honestly say I've never had a problem. I've lost a card while out shopping (pre Covid - when you could shop!) I've had an online rouge tried to make a fraudulent charge against my account for some "white goods" in a foreign country; and, I once had to query a cash withdrawal I spotted on my statement from an overseas bank. Given that my passport was two years out of date at the time it certainly wasn't me! All of the above incidents were delt with no fuss whatsoever; and because these incidents were years apart, I can only conclude that this is their operational norm? So, yes, I've been tempted with the cash bribes to "ditch and switch" to other providers, but I'm happy where I am; and as long as I don't go into the red and I abide by the terms and conditions, there are no nasty charges. So here I'll stay. Reviewed on: 26th March 2021

Fantastic app and products

I have active accounts with quite a few startups and high Street banks, but Halifax has always been the consistently best bank for me in terms of banking products (Current account and mortgage) and the best mobile app! Reviewed on: 21st March 2021

Appalling

I have never dealt with such an appalling financial company. The staff are growing increasingly rude, inconsiderate and inefficient. Threatening, intimidating and lying on the phone. Complaints ignored for months & months on end. No responsibility or accountability. Currently closing 3 current accounts, 3 savings accounts, 1 ISA and 1 credit card due to the disgusting way in which the staff behave and management ignore. Reviewed on: 20th March 2021

Customer Centred Banking

I always feel Halifax are there to help with anything. Excellent customer service. Reviewed on: 18th March 2021

Excellent current account

I love my current account. Excellent online banking options ability to create accounts sitting in for mini savings accounts. Fab. Reviewed on: 18th March 2021

Exemplary of what a bank should be

In my 8 - 10 years of banking with HALIFAX, I can count the number of times I had have to go into the bank to discuss any problems because I have never had one. Also, when I did have a query and needed to go into my branch, the staff knew exactly what was required to find a solution. My money was easily accessible and I was never made to feel that I couldn't get at it. They offered alot of services to customers and businesses. I couldn't say enough about them if I wanted to. You also get instantaneous alerts whenever there is an activity on your account. They did it first :) Reviewed on: 13th March 2021

Good

Good readable easy to understand Reviewed on: 12th March 2021

walk in walk out save

first savers pinch best bank in out branch. Reviewed on: 10th March 2021

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