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Halifax: Current account reviews

View other Halifax products
4.27
Based on 988 reviews, last reviewed 21st Aug 2026
90% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
9%

Latest highest rating:

4

Halifax is a bank and it’s where I keep my money. Halifax is a bank and it’s where I keep my money. I put it in there and it stays there until I spend it. How many characters is enough characters? Hav... Read more Reviewed on: 21st August 2026
d.orchard's avatar
d.orchard

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026
Corrina Hallam's avatar
Corrina Hallam
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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (988)

Pleasant company

4
Always been helpful and fair never had a bad experience Reviewed on: 15th January 2023
Ricky Pearson's avatar
Ricky Pearson

BEST BANK

5
You would not go to any other bank if you have a current account at Halifax Reviewed on: 14th January 2023
Aijaz Abrejo's avatar
Aijaz Abrejo

Very good service

5
I am always happy with the service I get Reviewed on: 14th January 2023
Sirken2012's avatar
Sirken2012

Great Banking!

5
Had an account for 14 years, since I was 16, always had great customer service over the years and felt looked after. Reviewed on: 13th January 2023
Chris Rock's avatar
Chris Rock

Brilliant bank

5
Been with Halifax for almost all my life and they have been a responsible bank throughout thick and thin. Reviewed on: 13th January 2023
Gary Trench's avatar
Gary Trench

Good Customer Service

5
My local branch has fabulous, helpful staff. Reviewed on: 10th January 2023
Ladygray's avatar
Ladygray

Awful. Finally leaving

1
I had many accounts with Halifax for about 15 years, punch after punch they wore me into switching. None existent customer service, no perks, daft security features that leave you high and dry when you desperately need to use your card. Couldn't get a mortgage with them even on a terrible rate so went elsewhere, seen almost zero interest in all my years there due to terrible rates. Now I get far better service on a far better rate elsewhere. Reviewed on: 6th January 2023
Christopher Warren's avatar
Christopher Warren

Poor services, stressful account management, yelled at by staff on the phone

1
Have been trying to claim this money back for 2 months. Every 2 weeks I send another message and have money taken from my account, and then it's put back because I ask them to look at the evidence. It's mentally draining, stressful and extra effort. On top of that the interest rates are below 1%, applying for credit cards is basically impossible and calling to ask questions is met with burned out staff. Reviewed on: 18th December 2022
Selwyn's avatar
Selwyn

Worst Bank

1
Worst Customer Service do not join this Bank! I will be changing my Bank. They do not support the customer when fraudulent transaction happen. Reviewed on: 2nd December 2022
lanre babalola's avatar
lanre babalola

Higley recommend

5
Excellent service always there to help Reviewed on: 26th September 2022
Natalie Martin 's avatar
Natalie Martin

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