Write a review

Halifax: Current Account reviews

Name: Current Account
Rating: 4.18 (893 reviews)

View other Halifax products

4.13

Based on 893 reviews, last reviewed 10th Dec 2024

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

4

Halifax app Setting up the current account was quite a long process, I believe now you can just do it via the app but when I set up my account it was difficult. T... Read more Reviewed on: 10th December 2024

Latest lowest rating:

1

I can’t bank with the enemy! I was a new customer and had a monthly account fee! Due to managing hospitalisations and other difficulties i hadn’t been able to pay the account fee ... Read more Reviewed on: 29th October 2024

Read all reviews Write a review

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Review Halifax: Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Halifax Current Account reviews (893)

Lovely and warm

Lovely provider of basic FS services Reviewed on: 10th March 2021

Everything you want

The Halifax current account has everything you expect of a modern account. Cheque deposit by photo. Useful budgeting features. As someone who has used the current account switch service many times, Halifax is always the best experience. Reviewed on: 2nd March 2021

They opened my account in the wrong name

I recently opened an account with halifax and when I received the cards the letter was addressed to Mrs khan but when I opened it it said Dear Mr Khan and my card had Mr Khan on it when I called I was told the account was in Mr when I clearly opened it in Mrs and I was told to go to the branch to change it although it was their fault I called earlier today and was told to call back between 7-11 am to speak to the relevant team who would sort it instead I spoke to a very bad customer service lady who didn't even care and when I told her I wanted to close the account she just said wait while I put you on hold and just closed it she didn't even try to talk me out of it like the other lady did it was like she didn't care about the bank or their customers update: I waited ages for halifax to respond to my complaint and after many calls I received a letter saying they had looked at my complaint and gave me £30 compensation which I think is an insult considering the inconveniences they have caused me and I definitely won't be banking with them ever again Reviewed on: 2nd March 2021

Incompetent

I tried making an online transfer of monies from my Halifax account. However, I was requested to call the fraud line. I’ve was on hold for 3 hours and gave up. I tried again and gave up after another 3 hours. I spent 6 hours on the phone since it was an urgent transaction. I will now transfer my money elsewhere and similarly with all my businesses. Incompetence doesn’t fully describe such a service. Reviewed on: 26th February 2021

Current account

Easy to use no fuss account they also have a fee free credit card when abroad. Good customer service Reviewed on: 26th February 2021

Needs to improve.

Poor customer service, compared to competitors. Reviewed on: 25th February 2021

Great service and banking app

Always receive first class customer service from Halifax but everything is so easy to manage from my app that I hardly ever need to speak to them! Reviewed on: 19th February 2021

Excellent service at the branch.

I have visited my local branch 5 times in the last year. Very helpful, friendly staff. They have an excellent app for my tablet which I use to login using my fingerprint. Quick and easy. I can pay in cheques using the app. I have banked with the Halifax for over 20 years. Reviewed on: 17th February 2021

Good

I’ve been with Halifax since I was very young, from starting my first savers account to now being an adult with an overdraft. They’re very helpful. And I’ve always had any queries answered. Reviewed on: 16th February 2021

Best Bank

I wish they could do business banking as well Reviewed on: 14th February 2021

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Halifax has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub