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Halifax: Current account reviews

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4.12
Based on 936 reviews, last reviewed 18th Jun 2025
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

4

Easy and everything works, but interest rate is a joke Easy and everything works, but interest rate is a joke Reviewed on: 18th June 2025
Matt B's avatar
Matt B

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025
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Rizq
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Halifax Current account reviews (936)

Great

4
Outgoing love using my card wallet Reviewed on: 12th January 2022
Emma Louise Chapman's avatar
Emma Louise Chapman

Great Bank

5
Have always banked with Halifax, I can’t fault them. Have always been able to contact them easily with any issues. Have the best savings account on the market with them for my son. Great app also, just a great service all round Reviewed on: 11th January 2022
ciaranfeste's avatar
ciaranfeste

Supportive with rewards

4
Halifax offer a straightforward experience with rewards at a time when other bank accounts don't have much to offer. It is relatively easy to get through to a UK call centre if needed, although most things can be accomplished online. The call centre staff are supportive, offering extra time and care if you have identified health needs such as anxiety. The account offers £5 per month for exceeding a certain account balance or spending a certain amount on the debit card. There is also cashback for spending at certain retailers. Downsides are that interest rates aren't high, that you have to remember to activate the cashback each month rather than it being automatic, and the amounts needed to earn £5 per month are quite high. However, these factors are either common to other banks or better than banks that don't offer rewards at all Reviewed on: 8th January 2022
ataraxia's avatar
ataraxia

A very good bank

5
i have been with the halifax bank now for over 50 years and i can honestly say they are consistently reliable and extremely helpful and i have never had a problem with my account in all the years i have used them Reviewed on: 5th January 2022
Terence Mealing's avatar
Terence Mealing

Fantastic would recommend

5
We have the ultimate current account and the benefits are amazing. I can't tell you how many times I've been saved by their breakdown cover, it's saved me a small fortune. And if you have over £5k in your account you get put into a prize draw. Reviewed on: 5th January 2022
Becky Walton 's avatar
Becky Walton

Great bank!

4
I’ve been with Halifax now for a few years and have just transferred it over to become my main account. The bank has always been helpful both online and in store. Easy to use internet banking - clear and helpful FAQS. Overall, a great place to bank with! Reviewed on: 5th January 2022
Puppy Tales's avatar
Puppy Tales

Halifax is Appalling

1
My debit card was blocked. Phoned 4 days in a row. Kept holding on for a total of 8 hours with no reply. That’s 8 hours wasted of my life for NOTHING. All l heard was a recorded message saying they are helping other customers. What a joke-what customers, really l find that difficult to believe. When l eventually spoke to Peter in personal banking who arrogantly said to me ‘l can’t help you what do you expect me to do’. He then put the phone down on me. I still can’t not use my debit card and am now moving banks. Reviewed on: 23rd December 2021
Melanie's avatar
Melanie

Poor customer service

1
I spent most of the day try to speak to fraud department.. but no luck ridiculous Reviewed on: 15th November 2021
Shanaz Bibi's avatar
Shanaz Bibi

Great

5
Great service great deals Would definitely recommend Reviewed on: 8th October 2021
kerrykilbride81@icloud.com's avatar
[email protected]

Product

4
Good benefits with this account Reviewed on: 16th September 2021
Noreen's avatar
Noreen

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