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Halifax: Current account reviews

Name: Current account
Rating: 4.16 (955 reviews)

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4.16

Based on 955 reviews, last reviewed 20th Feb 2026

900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Halifax is incredibly good with patient customer ser... Halifax is incredibly good with patient customer service Reviewed on: 20th February 2026

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (955)

Easy to use on a daily basis

I never have any issues with my bank. They have been very helpful to me when I have fallen on tough times financially. Reviewed on: 15th August 2022

Best online banking

Best online banking and easy to use Reviewed on: 14th August 2022

Easy and Helpful

Love my online bank current account so easy to use. Fab service Reviewed on: 6th August 2022

Never use this bank

I have had nothing but bad customer services, the rates are the worst, the terms and conditions change weekly! Your never be happy with them, those that say they are, are really shills. Reviewed on: 30th July 2022

Excellent service and fraud protection

Excellent service always. Fraud protection, Excellent online service, and 24 hour support. Reviewed on: 20th July 2022

Moving my Mortgage, Personal and Business Accounts

I have decided to move my Mortgage, Personal and Business Accounts from Halifax after 27 years as I will not do business with a company that promotes an ideology that pretends to be inclusive, but is designed to coerce its staff and customers. The promotion of displaying pronouns was illiberal enough, but the Halifax Twitter feed insulting customers and telling them to quit the bank demonstrates that Halifax's judgement cannot be trusted. Reviewed on: 29th June 2022

A brilliant website that supports a clear and extremely helpful financial service

I have been a Halifax account holder for over 4 decades now and I have always received good service. Reviewed on: 16th June 2022

Over a HOUR SITTING IN A QUEUE

Having a problem with my card so rang to speak to someone and spent well over a hour sitting in a queue. DISGUSTING Reviewed on: 10th May 2022

The worst customer service ever

I contact them about one company take! I explain to them I paid item but never received item!They ask me to call again which I did they say we can’t find any information you call us and the legal time 120 days! I pay for item which I never did received!The worst bank the worst customer service ever! Reviewed on: 26th April 2022

Easy and straight forward

Their interface online is so easy and straightforward to use and the account gives me everything I need. It offers cashback, save the change and easy management. I wouldn't want to bank with anyone else. Reviewed on: 3rd April 2022

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