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Halifax: Current account reviews

Name: Current account
Rating: 4.25 (984 reviews)

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4.26

Based on 984 reviews, last reviewed 11th Jun 2026

73% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

4

I started banking with them at 17 years old and I am... I started banking with them at 17 years old and I am still banking with them at 70 years old! Reviewed on: 11th June 2026

Latest lowest rating:

1

Absolutely shocking customer service . Absolutely shocking customer service .My card was used fraudulently,it took over an hour for someone to pick up the phone call on the dedicated fraud ... Read more Reviewed on: 24th April 2026

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (984)

Easy, no fuss

Great branch service, fantastic on line banking Reviewed on: 2nd February 2023

Great bank easy to use

I use online banking on their app and its easy to use, simple and everything I need is in one place. I can submit the odd cheque on their app so no need to venture all the way to the store. Reviewed on: 2nd February 2023

easy to use app and website

been with halifax over 10 years. Brilliant bank. Easy to use website and app. Good customer service Reviewed on: 2nd February 2023

Excellent Bank

Great company, never any issues, used them for years. Would recommend. Reviewed on: 1st February 2023

Reliable and good at communication

Was able to quickly sort out a scammer, who scammed my account and stop a payment being made. Reviewed on: 1st February 2023

Great communication

I have always had a good experience with the Halifax and would highly recommend them. They keep me updated with all activity and send 'pop-ups' reminding me of income and expenditure. This is very useful especially with my ilness that causes 'brain fog'. They dealt swiftly and professionally when my bank account was hacked, and I enjoy using the 'cashback' offers every month, which make a difference over time. The app is clear and easy to use and there are many products on offer. None of my previous banks have given the information or bonuses this bank does and I'm a very happy customer. Reviewed on: 1st February 2023

Great for bad credit

I originally had a basic account but year by year I have been offered better accounts and get rewards such as cashback for doing nothing just normal shopping Reviewed on: 1st February 2023

Brilliant switch service

I really like how Halifax handled the switch service ! They did this quickly and efficiently . You can easily track all your pending payments and transactions . User friendly app and easy to manage payments and transfer money to others Reviewed on: 1st February 2023

Best bank current account

I’ve been banking with Halifax for over thirty years and I’ve never had a problem with them, if I needed help it was given straight away and solved any problems I had come across would definitely recommend them to all my family and friends Reviewed on: 1st February 2023

Great Bank!!

I’ve been with the Halifax Bank now for 5+ years and have never had any issues with them. I have everything I need with their current account and online banking. Would recommend to anyone! Reviewed on: 1st February 2023

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