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Halifax: Current account reviews

Name: Current account
Rating: 4.19 (939 reviews)

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4.14

Based on 939 reviews, last reviewed 5th Sep 2025

67% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

23%

Latest highest rating:

5

5star customer care Online and in store their team are always helpful and polite I have an autistic child and they are amazing with him when he feels dysregulated Reviewed on: 5th September 2025

Latest lowest rating:

1

Closure of my Accounts I lost an account that have opened for almost a decade because of a review they refused to share with me till date. I tried to get help from different... Read more Reviewed on: 14th June 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

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Halifax Current account reviews (939)

Very good bank

Very good bank with helpful staff and ery easy to use app and online banking. Thanks Reviewed on: 24th March 2022

Banking good

Essy to join. online and mobile banking. All usually service. Great Banking app. Personnel help in person and by phone and email. Set up in bank for this disabled customer as very immoressive. So far no mistakes unlije barclays nat est ans santander who all cost me money. Reviewed on: 24th March 2022

okay

good have better opening hours. but is okay for what i was looking for Reviewed on: 19th March 2022

Great and easy online banking service

Halifax makes it so easy to change your personal details online or over the phone with no hassle. Customer service face to face and online have always been fast and helpful. Reviewed on: 9th March 2022

No fuss current account

My account does not allow me to have an overdraft and sends me texts saying how much I have spent in the last week. Also texts me when I am due to make a payment but have insufficient funds to pay, giving me time to transfer money from one account to another. Reviewed on: 8th March 2022

Good bank

Easy to open online. Branch staff responsive and helpful. Good online bank but the mobile app fails to load at times and limited branch hours are the reason for the 4. Reviewed on: 5th March 2022

Easy to use

Good website, good communication, easy to understand and informative Reviewed on: 3rd March 2022

Terrible customer service avoid this bank !

Spend over 50 min on the phone been transferred from many times with no reason and last stuff member just hung up . Terrible service avoid Reviewed on: 1st March 2022

Halifax has gone downhill fast

I have eben a customer for about 15 years of halifax , yet over the past few years,I noticed staff seemed rude and unhelpful. Now their website is not doing it's job and so far I have hung on today for over an HOUR with 2 different operators trying to get through as I need to make 2 payments. No one even apologised for the long delay in holding on .This is not how I expect to spend my day and time. I will be changing banks soon as this is not what I expect from a high street bank Reviewed on: 28th February 2022

Impossible to contact

Had a fraud issue with a card. It is IMPOSSIBLE to get Halifax to take any notice They don't have a secure message facility and will not, under any circumstances answer the telephone. I've spent over 2.5 hours trying to get through over the last two days. I'm now in the process of emptying the account as I don't believe my money is safe with this organisation Reviewed on: 8th February 2022

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