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Halifax: Current Account reviews

4.12
Based on 908 reviews, last reviewed 3rd Mar 2025
800% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

4

Reliable, easy service. Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025
JW's avatar
JW

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025
Wales25's avatar
Wales25

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (908)

Review of the Halifax, Current Account:

Best banking app

5
The best banking app Ive ever used. Intuitive and everything you need in one place including card information, help chat and accounts from other banks Reviewed on: 31st May 2023

Standard current account

3
Been with Halifax for 30 years. Seem pretty much average on a par with most other high street banks. Good on-line App but it’s awful to see so many branches closed and closing as there’s nothing as good as a face to face chat with a real person Reviewed on: 11th October 2023

Very secure and great rewards

5
Been a customer for years App is marvellous Reviewed on: 11th October 2023

Helpful, knowledgeable, professional and safe bank

5
Staff are always helpful and professional. I feel my finances are in safe hands at Halifax. Reviewed on: 4th October 2023

Unsecure account and terrible customer service

1
50£ left my account through a standing order that I never set up. I have been in contact with them 6 times through the chat and 2 on the phone. Long waiting times (over an hour) and always technical issues. They still have not been able to solve it nor to tell me where the money went. Reviewed on: 20th September 2023

Good but not always

4
Good but not always you must check twice before to deal with Reviewed on: 31st August 2023

Fantastic App!

5
The best thing about them is the digital app which is the most functional, easy to use and full service I have used. If there is ever something you can't do o on the app (which is rare) you can call them directly through the app so its quicker and they are always been helpful, reliable and fair. Reviewed on: 21st August 2023

Current account management

5
I am satisfied the way my account is handled. Reviewed on: 21st August 2023

Happy with the account

4
Good product fit for purpose and I would advise considering it. Reviewed on: 18th August 2023

Great Benefits

4
For a low cost lots of good benefits are being rewarded Reviewed on: 13th August 2023

Basic

2
Should do more by instantly drawing more interest on idle money. The saving rates are getting poorer for savings accounts. Reviewed on: 11th August 2023

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