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Halifax: Current account reviews

Name: Current account
Rating: 4.2 (931 reviews)

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4.15

Based on 931 reviews, last reviewed 22nd Apr 2025

1050% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Super quick and really helpful! “Super quick and really helpful!” Reviewed on: 22nd April 2025

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025

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About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current account reviews (931)

Review of the Halifax, Current account:

Why can't the reward match the overdraft fee

If the overdraft fee is more than 5£ why can't the reward be more than 5£? Reviewed on: 28th March 2016

40 years great service

Been with this bank for 40 years as a current account customer and never had any issues with them Reviewed on: 15th February 2024

I find their customer services excellent.

I find their customer services excellent. Their app is also really good Reviewed on: 2nd February 2024

I feel safe with the Halifax

I've had an account with the Halifax since I was a child and since that time they've not been involved with any financial scandal (as far as I know!) and that makes me feel confident in them as a bank. Reviewed on: 15th October 2023

Standard current account

Been with Halifax for 30 years. Seem pretty much average on a par with most other high street banks. Good on-line App but it’s awful to see so many branches closed and closing as there’s nothing as good as a face to face chat with a real person Reviewed on: 11th October 2023

Very secure and great rewards

Been a customer for years App is marvellous Reviewed on: 11th October 2023

Helpful, knowledgeable, professional and safe bank

Staff are always helpful and professional. I feel my finances are in safe hands at Halifax. Reviewed on: 4th October 2023

Unsecure account and terrible customer service

50£ left my account through a standing order that I never set up. I have been in contact with them 6 times through the chat and 2 on the phone. Long waiting times (over an hour) and always technical issues. They still have not been able to solve it nor to tell me where the money went. Reviewed on: 20th September 2023

Good but not always

Good but not always you must check twice before to deal with Reviewed on: 31st August 2023

Fantastic App!

The best thing about them is the digital app which is the most functional, easy to use and full service I have used. If there is ever something you can't do o on the app (which is rare) you can call them directly through the app so its quicker and they are always been helpful, reliable and fair. Reviewed on: 21st August 2023

Current account management

I am satisfied the way my account is handled. Reviewed on: 21st August 2023

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