Write a review

Halifax: Current Account reviews

Name: Current Account
Rating: 4.19 (912 reviews)

View other Halifax products

4.13

Based on 912 reviews, last reviewed 9th Mar 2025

1000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

58%

23%

Latest highest rating:

5

Great high st bank Great bank with useful info via their banking app Reviewed on: 9th March 2025

Latest lowest rating:

1

No support for vulnerable customers They closed my bank account without informing me or giving me any notice. I understand they have the right to do that but they are withholding our fun... Read more Reviewed on: 12th February 2025

Read all reviews See your review

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (912)

Review of the Halifax, Current Account:

A good current account

I have had the current account with Halifax for years, when we originally signed up, we had a $5 month cashback, if you had your wages paid into it plus 2 direct debits, Even though the cashback has been reduced to £3 a month it is still an ok account for us Reviewed on: 6th November 2017

Thoughtfulness

Always offer assistance in time of crissis Reviewed on: 19th June 2023

Generally ok but staff & complaints are rubbish

Staff on their messaging service keep closing chats immediately (despite taking hours to reply), don't answer the question and then my complaint still hasn't been dealt with - it was a relatively simple matter so I'm not sure why 1: the initial 3 staff members couldn't resolve it or 2: complaints couldn't sort it out already. Phone service is not good, long hold times so gave up on trying to use that. Reviewed on: 17th June 2023

Freud team alfull

My ex Abusive partner stolen over £2000 out my account halifax new how Vulnerable I was and I put in a claim to get the money back halifax refused to pay the money that was stolen I reported it to action freud also halifax Decline my claim so now I've losed £2000 pounds by my Abusive partner Reviewed on: 16th June 2023

Top company

Banked with these for years …fantastic to deal with Reviewed on: 12th June 2023

Awesome service and support

I would like to thank Halifax for the speedy approval of my current account. Their rewards account allows me to avail of numerous enticing offers that are relevant to me. Reviewed on: 11th June 2023

Friendly helpful staff

Staff at local branch are helpful, friendly and offer good service. Support offered for older members of the public if they need to access different services. Interest rates comparable compared with other well known high street branches. Reviewed on: 2nd June 2023

Good current account

Customer service is quite good - it is a shame the rewards have gone Reviewed on: 2nd June 2023

Just what you need!!

I’ve been banking with Halifax for a number of years and am very happy with the on-going great service that is always received! I don’t think Ive ever had any problems with my account! Very happy customer! Reviewed on: 2nd June 2023

Peoples bank

I have a disability which impairs my mental health. When I mentioned this to the bank they set up everything I needed to keep my account safe. Really helpful from start Reviewed on: 1st June 2023

Amazing

Been banking with Halifax for over 30yrs, my current account gives me so many rewards. Customer service is excellent Reviewed on: 1st June 2023

Do you have a different Halifax product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Citigold Current Account
from Citibank 4.74 from 8 reviews
Current Account
from Metro Bank 4.87 from 10565 reviews
Current Account
from Hampden & Co. 3.91 from 4 reviews

There's still more to see!

Halifax has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub