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Halifax: Current Account reviews

4.11
Based on 917 reviews, last reviewed 30th Mar 2025
1300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
58%
See only 4 star reviews
23%
See only 3 star reviews
7%
See only 2 star reviews
3%
See only 1 star reviews
9%

Latest highest rating:

4

I would always recommend Halifax Bank throughout my... I would always recommend Halifax Bank throughout my life. Reviewed on: 21st March 2025
SYED AMJAD ALI SHAH's avatar
SYED AMJAD ALI SHAH

Latest lowest rating:

1

Very rude aggressive customer service Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the he... Read more Reviewed on: 30th March 2025
J 's avatar
J

About this product

The Halifax Current Account is a free, everyday banking option.

You have the option to apply for an arranged overdraft and make contactless payments. With Save the Change®, you can round up your card payments and put the change in your Halifax savings account.

Halifax Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Current Account reviews (917)

Review of the Halifax, Current Account:

I would always recommend Halifax Bank throughout my...

4
I would always recommend Halifax Bank throughout my life. Reviewed on: 21st March 2025

Very rude aggressive customer service

1
Spoke to customer service this morning regarding suspicious activity on my account, very rude and unprofessional and uninterested, I didn’t get the help I needed because she actually put the phone down on me. I was so upset and stressed out I couldn’t sleep after doing a night shift, I was so annoyed at the rude attitude and the way I was spoken to. I am closing my account today and going elsewhere. I don’t expect to be treated this way. She was so aggressive in her tone and manner. What sort of behaviour is that!! Reviewed on: 30th March 2025

Great bank

5
Great bank. Easy to use mobile app and website for online banking. Good rates of interest on cash investments. Easy to contact support from App and Social Media channels. Reviewed on: 13th March 2025

Best banking app of all.

5
Best banking app of all. Good account options & great bank tellers Reviewed on: 12th March 2025

Very happy with all aspects of halifax, branch closu...

5
Very happy with all aspects of halifax, branch closures arent great but their customer service has always been great Reviewed on: 11th March 2025

Great high st bank

5
Great bank with useful info via their banking app Reviewed on: 9th March 2025

Good experience always looking out for customers

4
Good experience always looking out for customers Reviewed on: 7th March 2025

Always reliable & trustworthy in my previous dealing...

5
Always reliable & trustworthy in my previous dealings with them which is a good experience so this is why I have given a good rating Reviewed on: 7th March 2025

OK bank but on a lot of benefits and only small rewa...

3
OK bank but on a lot of benefits and only small rewards compared to my chase account Reviewed on: 6th March 2025

Reliable, easy service.

4
Reliable, easy service. Not groundbreaking Reviewed on: 3rd March 2025

Excellent

5
Really good bank, never any problems Reviewed on: 27th February 2025

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