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Halifax: Clarity Credit Card reviews

Name: Clarity Credit Card
Rating: 4.27 (259 reviews)

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4.11

Based on 259 reviews, last reviewed 8th Mar 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

17%

10%

Latest highest rating:

4

Perfect for Travelling The Halifax Clarity credit card offers zero commission purchases in foreign currencies making it great for travelling. Reviewed on: 2nd March 2025

Latest lowest rating:

1

Don’t bother use someone else’s credit card abroad We got a Clarity credit card to use abroad as there are no transaction fees on foreign purchases. You know why? Because the fraud department puts a bl... Read more Reviewed on: 8th March 2025

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About this product

If you're wondering whether the Halifax Clarity Credit Card is right for you, read our reviews from customers who already have the popular card. Our community reviews can help you to find out about the pros and cons of the Clarity card, which will help you make an informed decision about whether or not you should choose Halifax.

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Halifax Clarity Credit Card reviews (259)

Review of the Halifax, Clarity Credit Card:

Very good credit card

Good interest rate and excellent customer service. Reviewed on: 16th November 2017

Used to be great, but overtaken by competitors, and customer service is woeful

I originally got a Clarity card for use abroad. There are now other products that offer far greater benefits, so my card sits unused. Customer service has been dreadful whenever I’ve had reason to contact Halifax, and their app is woeful compared to others that I use. Not recommended. Reviewed on: 10th March 2021

Incredible service, great card

0% fees when travelling, and Halifax has always been good to me. Reviewed on: 24th February 2021

Excellent Card for Travel

We have used our clarity Card Safe and Secure for many happy holidays... it gives us the best currency exchange rates and is so convenient... an essential travel companion Reviewed on: 18th September 2020

No issues

Have used in UK and abroad, had no issues. Reviewed on: 12th July 2020

Good overseas spending card

I got a Halifax Clarity Card to use on holiday abroad, so I wouldn’t be charged foreign exchange fees. I was really pleased to find that the exchange rate is actually better than I could get for changing my cash in advance, so avoids having to change too much cash and then lose out if I have any left. Reviewed on: 10th July 2020

GREAT CARD

Very Good Exchange rate for withdrawing Cash Abroad Reviewed on: 10th July 2020

Excellent card with low fees

Never had a problem with halifax! Excellent credit card, helped me around the world and still cheap at the end of the month! Reviewed on: 6th July 2020

CREDIT CARD CUSTOMER SERVICE APPALLING

THE CREDIT CARD IN ITSELF IS GOOD FOR USE ABROAD. BUT if you get a problem customer service is ignorant. I had over £1000 in credit in my account which i had written to them in writing several times to return my money, four months later no response, so I wrote a formal complaint suddenly my money was back in my account but still no letter of apology nothing. Also had my card blocked so many times, I write due to disability you get no response, you ask for reasonable adjustment and nothing is done so very discriminatory as a whole as no facilities for people who can't use phones due to disability, the bank staff have no answer either or do anything about it. My Father now is trying to get his money back under section 75 being sold faulty goods, two and a half months later still not even acknowledgment of the letter so now going to formal complaint and ombudsman if he has too. Reviewed on: 17th June 2020

Great credit card and great customer service!

I have always had great customer service from Halifax, I really like the Clarity credit card for travel and any other service I've ever had from them has been great. Reviewed on: 2nd June 2020

Halifax covid 19 card "holiday"

My elderly Parents recieved an email asking if they wish to take a payment holiday because of the awful situation and they didn't know whether we between the family would get out and be able to pay their clarity card invoices as they would be on total lockdown. The last 2 months we have managed to get out and pay them in full yet Halifax have still charged interest even though they should not because they agreed to take a payment holiday. They payment holiday is being used by Halifax as an excuse to charge vulnerable people and of course charge interest which has not been accrued. Making money in such a way while making out it is somehow helping you is totally despicable and as such we will be getting legal advice. You should be ashamed Reviewed on: 26th May 2020

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