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Halifax: Fixed Rate Mortgage reviews

3.83
Based on 162 reviews, last reviewed 13th Jun 2025
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
18%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
18%

Latest highest rating:

5

Halifax Mortgage Just re-mortgaged with Halifax, spoke to a broker first to get market rates and was going to proceed down this route but Halifax were only marginally ... Read more Reviewed on: 13th June 2025
Rob's avatar
Rob

Latest lowest rating:

1

Poor. Big regret using Halifax for our mortgage Never heard anything from Halifax (we bought our first home 3 months ago) other than a letter to say when our first mortgage payment was due. No “cong... Read more Reviewed on: 13th April 2025
Tricia S's avatar
Tricia S

About this product

Halifax Fixed Rate Mortgage reviews (162)

Review of the Halifax, Fixed Rate Mortgage:

Extremely untrustworthy

1
Do not even apply for a mortgage with these extremely unprofessional individuals. Initially I was told that they would lend me £125,000 for the mortgage and gave an AIP. Next they said they'd only loan me £99,000 because I spent £3000 to book a holiday on my credit card (which is what sound minded people do for insurance). Next day they told me that they could loan me somewhere between £119,000 and £135,000 with the full and same details i gave them again. Two days later, after sending my application to an underwriter, they saidnthey could only lend me £113,000 and specifically stated that this as because I had booked my holiday in my credit card DESPITE me paying it off days later. Utterly vile individuals. How is that junk bank still in operation. Managed by idiots. Reviewed on: 14th September 2023

Halifax account, app and Mortgage

4
I have been with Halifax for over 12 years and have mortgage with them too. Very easy banking and Halifax app is making things more simple anywhere i go. Reviewed on: 1st March 2023

Mortgage made clear and simple

4
Super job ,thank you for making this so easy! Reviewed on: 27th February 2023

Helpful, good app, convenient

5
Easy to manage on the app, helpful customer service and would recommend!! Fantastic rate, would use again! Reviewed on: 23rd February 2023

Good mortgage provider

5
Good provider, even hand delivered a welcome present the day we moved in. Reviewed on: 22nd February 2023

Brilliant

5
Quick, easy to arrange! They helped through every stage of the process and were eager to get it over the line Reviewed on: 22nd February 2023

Great company!

5
Really competitive, best APR rates on the market. Mortgage advisors are really knowledgeable! Reviewed on: 22nd February 2023

Excellent service

5
Friendly staff, competitive rates and instant replies from the customer service line Reviewed on: 1st February 2023

I've been with the Halifax branch for years .

5
I have a visa card also a mortgage with the halifax branch. I've been with them for years now it's a very good company i'm pleased with the service i've received so far. I also do online banking so i can keep an eye on my money. you can also called them anytime to discuss anything the customer service is brilliant. I just applied for a mortgage holiday for a couple of months they were so understanding and helpful. Reviewed on: 13th January 2023

Mortgage

5
I like it and ready to help always Reviewed on: 13th January 2023

Excellent customer service

5
Setting up our mortgage with Halifax was hassle-free and we were guided through the process by such helpful advisors. We have even been entered into an ongoing monthly giveaway to have your mortgage paid off just for setting up the account! Reviewed on: 12th January 2023

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