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Halifax: Fixed Rate Mortgage reviews

Name: Fixed Rate Mortgage
Rating: 3.93 (157 reviews)

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3.79

Based on 157 reviews, last reviewed 10th Oct 2024

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

18%

Latest highest rating:

5

I’d recommend Really helpful staff and easy to explain booklets to re-visit information that was discussed face to face. This allows me to recap information and tak... Read more Reviewed on: 10th October 2024

Latest lowest rating:

1

Useless untrained, unprofessional 2 months into our application and still no further than day 1. Delay after delay has been made by Halifax as they are using untrained inexperienced un... Read more Reviewed on: 5th September 2024

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About this product

Halifax is a bank offering a range of financial services, such as bank accounts, savings, insurance and mortgages, including fixed rate mortgages. A fixed rate mortgage will have a set interest rate for a certain term, usually two or five years. It’s important to be confident that you understand the terms, conditions and interest rate of a mortgage. Always consult the lender or an independent advisor if you need help understanding the options available to you.

Finding the right mortgage is a huge part of buying your dream home. We collect Halifax fixed rate mortgage reviews to help you decide if the lender and product are right for your needs.

If you’re considering a fixed rate mortgage with Halifax, read the reviews on Smart Money People first. Find out why customers chose this mortgage product and how satisfied they’ve been so far. Learn more about Halifax’s customer service. Read about genuine experiences to gain valuable insight into the provider.

Did you purchase your home with a Halifax fixed rate mortgage? Write an honest review today. Tell us why you chose Halifax and this particular mortgage product. Was the application process simple to understand? Share the main pros and cons you’ve experienced so far. Has Halifax kept you well informed of any important mortgage news or updates? Would you recommend your mortgage product to family and friends? Leave a Halifax fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

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Halifax Fixed Rate Mortgage reviews (157)

mis sold mortgage

Told us we could let our house and still re negotiate a fixed deal. Later changed their minds. Cost me about £2000, the response was , you shouldnt have listened to our advisor and should have read the fine print. nice Reviewed on: 13th April 2022

Heartless customer service.

Been with bank for 20 years an never missed a payment. Recently told have throat cancer so went on to sick pay whilst undergoing treatment. Asked bank for help with payment holiday whilst on sickpay..bank refused point blank telling me to go speak to a debt advisor. Heartless policies that go totally against Halifax adverts... "for the up and the downs in life...and every thing inbetween". Could not be further from the truth, happy to take your money but turn their back when you ask for help. Disgusting policies and principles hiding behind glossy adverts. Please avoid. Reviewed on: 4th April 2022

Transparent Information

I always feel like I trust Halifax, I have been with them for years Reviewed on: 4th April 2022

Perfect

Very supportive staff, always on hand for advice, explained everything and gave me a very reasonable mortgage. Reviewed on: 31st March 2022

Excellent customer service

The whole experience of transferring our mortgage was so simple and bagged a great fixed rate too! Love the app for tracking it too Reviewed on: 12th January 2022

First class mortgage service

We have a mortgage with the Halifax which we've had for more than 7 years on a fixed rate without any problems. We have decided to move house and needed an agreement in principle which we completed online. We made an error in completing the form, so rang in and spoke to Bradley Clarke, a mortgage consultant, who immediately sorted out the issue and emailed over the agreement in principle then and there. He was polite, friendly and very reassuring. It reminded us why we stay with the Halifax for our mortgage. Thank you for your help tonight - much appreciated. Reviewed on: 5th January 2022

Atrocious Service, Cost us Thousands

We're doing a remortgage to Halifax of our current mortgage. They've had the case for multiple weeks, and were progressing with free legals through Optima as per their standard conditions. Their free legal service is now saying that they won't deal with the case putting us right back to the beginning. Our remortgage is relatively standard and Halifax have said that they are happy to lend against our house, but that the case should never have come to them in the first place. This has led to thousands of pounds worth of interest payments on our behalf and on top of that, we now need to pay for our own legal costs to move the mortgage. Frankly, if it was going to go this way, I'd have used someone else and I'll never remortgage to Halifax again. I'll also be looking into taking them to court for compensation for our losses. Reviewed on: 16th November 2021

Terrible people

Banked with them 20 years and wouldn’t help me one little bit. Offered me an AIP for 161k then when we went to branch offered me 112k! Zero debts and good background. Horrid people and terrible bank. Closing all my accounts with them ASAP. Avoid them :( Reviewed on: 21st October 2021

Solid lender with good rates

Was able to secure a good 5 year fixed rate. Not really had to interact as I always pay on time. Will probably remortgage with them again if their rates are competitive in 2024. Reviewed on: 17th June 2021

Helpful and honest

Banked with Halifax for long time so was obvious choice for my mortgage Reviewed on: 20th March 2021

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