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Halifax: Reward Current Account reviews

Name: Reward Current Account
Rating: 4.38 (194 reviews)

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4.41

Based on 194 reviews, last reviewed 12th Feb 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

24%

Latest highest rating:

5

Great for everything We have all our accounts and insurance through Halifax. It's great being able to see everything online at the same time. The extras that you get with ... Read more Reviewed on: 12th February 2025

Latest lowest rating:

1

Reward a/c £5 pm for this a/c Only they do not pay it. Try phoning, its from one dept to another, same questions same "can you hold on a moment". It's like f... Read more Reviewed on: 10th August 2023

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About this product

The Halifax Reward Current Account charges a low monthly fee which is waived when you deposit a set amount each month.

With the Halifax Reward Account, each year, you can choose the monthly reward you’d like. Other benefits include exclusive savings offers and cashback. Halifax also has a mobile banking app.

Halifax Reward Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Reward Current Account reviews (194)

Review of the Halifax, Reward Current Account:

Tricky start but eventually all sorted

I have had a reward saver account for a while now and everything was fine for a good while until I needed to change some of my direct debits and the way money came into and went out of my account. Suddenly the £5 month reward stopped arriving. So I set up a meeting with an advisor and went away after an hour hoping all was sorted, but 3 months later I realised things were still not working out properly. I went into a different branch and had another meeting with a very helpful advisor who has at last helped me sort everything out so it now all works well and the £5 arrives on time. The Halifax also back paid all the £5 I had missed out on, so it was definitely worth me persevering with them to get it sorted. So in essence I would say that this is a good account to have but keep an eye on your account. Reviewed on: 24th December 2015

Free money, whats not to like?

I've had a halifax reward current account for a while and never had any major issues with it. The free £5 a month isn't bad considering you don't really need to do anything to get it apart from a minimum payment in and a couple of direct debits out. The basic overdraft fees aren't too bad (£1 a day if less than about £1800) but if you go over that, it increases to £2 a day or £3 a day.. obviously if you're needing to use that much of your overdraft, £90 a month in overdraft fees isn't going to help, but overall a good account. Reviewed on: 24th December 2015

Awful

We got a joint account, they should warn you if the other party decides to spend, spend spend and really they should be a bit more considerate! Left as couldn't stand them! Reviewed on: 24th December 2015

Which other bank account pays you £5 a month to use it?

Initially I changed bank accounts to Halifax as I was getting a mortgage with Halifax and already had savings with them, so I thought it made sense for ease of use to see all my finances at once when I log in online. They offered me a generous overdraft, and will also pay £5 me a month if I pay in a minimum of £750, pay out at least 2 different direct debits and stay in credit, which has now made this account a no brainer for me. Reviewed on: 24th December 2015

Good value.

You get £5 per month for just having this account. In the past I found the customer service to be poor with big branch queues however they seem to be getting better on that front. Overall not a bad service now and a good account. Reviewed on: 24th December 2015

Used to be the best but has fallen off its pedestal

I would say Halifax's free £5 a month reward account used to be the best on the market but then they introduced a requirement to pay out at least two direct debits. This is difficult to meet if you don't pay bills this way or if another householder is the designated bill payer for any bills that can be paid via direct debit. Halifax also used to be amongst the best in terms of interest rates for savers but now generally tends to offer pitiful rates. Reviewed on: 24th December 2015

Friendly and Empathetic Assistance

About a year ago, I noticed that I had over £2000 taken from my account fraudulently by Wonga, over a period of 48 hours. On going into my local branch, I was reassured and dealt with in a professional and kind manner. It had also caused my mortgage company to charge me £25 for bouncing a direct debit. This was refunded immediately. The money was refunded within a week which was very good too. My only concern was that the Halifax hadn't had a system in place that hoghlighted four unusual transactions within the space of two days from the same company. Reviewed on: 24th December 2015

reliable

the online banking works fantastically! Reviewed on: 15th December 2015

Excellent bank

Been with the Halifax for over 20 years, Though bad times, 2 mortages and better times I have always had the best advice. I cannot fault any dealings I've had with this bank and on that basis I will not change to another. Reviewed on: 10th December 2015

Brilliant customer service team

I recently went into Stamford branch and the lady there was so very helpful,she went out of her way to do everything she could to help sort out a problem I had with my halifax account. Reviewed on: 9th December 2015

review of reward scheme

me and my nan always shop at the shopping centre crystal peaks and the staff at the branch their are very helpful Reviewed on: 26th November 2015

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