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Halifax: Reward Current Account reviews

Name: Reward Current Account
Rating: 4.37 (193 reviews)

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4.39

Based on 193 reviews, last reviewed 2nd Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

62%

24%

Latest highest rating:

5

Own to issues immedcately I have a Rewards account and this month, for some reason, the rewards did not register. I got through to customer services speedily who owned the issu... Read more Reviewed on: 2nd February 2025

Latest lowest rating:

1

Reward a/c £5 pm for this a/c Only they do not pay it. Try phoning, its from one dept to another, same questions same "can you hold on a moment". It's like f... Read more Reviewed on: 10th August 2023

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About this product

The Halifax Reward Current Account charges a low monthly fee which is waived when you deposit a set amount each month.

With the Halifax Reward Account, each year, you can choose the monthly reward you’d like. Other benefits include exclusive savings offers and cashback. Halifax also has a mobile banking app.

Halifax Reward Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Halifax before, you can also leave a review and share your experience.

Halifax Reward Current Account reviews (193)

Review of the Halifax, Reward Current Account:

Tricky start but eventually all sorted

I have had a reward saver account for a while now and everything was fine for a good while until I needed to change some of my direct debits and the way money came into and went out of my account. Suddenly the £5 month reward stopped arriving. So I set up a meeting with an advisor and went away after an hour hoping all was sorted, but 3 months later I realised things were still not working out properly. I went into a different branch and had another meeting with a very helpful advisor who has at last helped me sort everything out so it now all works well and the £5 arrives on time. The Halifax also back paid all the £5 I had missed out on, so it was definitely worth me persevering with them to get it sorted. So in essence I would say that this is a good account to have but keep an eye on your account. Reviewed on: 24th December 2015

Life saver for phones

My partners phone broke. The process to sort out a replacement was so easy and quick. Reviewed on: 13th August 2022

Excellent service!

Always have gone above and beyond for me, have a few accounts with different providers but this is the one I find most user friendly. Reviewed on: 28th March 2022

Great Experience

I tried the digital Neo-Banks but they fall well short of the service from Halifax who have a great digital offering backed up by a solid high street presence with solid and reliable customer service. Reviewed on: 17th February 2022

Decent current account that pays me £5 a month

I really like this current account, it pays £5 a month in the titular "reward" providing certain criteria are met (paying in £1500 per month and spending £500 on debit card). £60 per year for just doing what I normally do is pretty good, particularly when you look at the feeble interest rates on most savings accounts. The app is great - you can see multiple accounts in one place, freeze and unfreeze your debit card, make instant payments etc. Definitely recommend. Reviewed on: 2nd February 2022

£5 a month for nothing

Love getting the reward each month Reviewed on: 17th January 2022

Halifax closed my account

Halifax closed my account without any warnings I was stuck without money or a way to get home my account was closed over trivial reasons I had my account opened since 2009.THEY DO NOT INFORM YOU WHEN THEY WILL CLOSE YOUR ACCOUNT THEY GAGE NO REFARD FOR ANYONES SITUATION Reviewed on: 13th October 2021

Long time customer

I've been with Halifax for years, and they always provide a good service. Reviewed on: 27th March 2021

Constant early rate cuts

Used to bank and have every saving possible with them until they continually cut everything. Now taken my business elsewhere, shame as app and interweb banking is well designed.and easy to use. Reviewed on: 11th March 2021

great bank

22 years with this bank, easy to use, safe, very helpful staff! Reviewed on: 9th March 2021

Friendly helpful staff

Love I can set up bank transfers by phone I have poor mobility so their telephone banking service is fantastic. In house advisors are also highly trained, and advise on the best products for you. Our Kettering Branch should win an award. Best Bank ever been with, and I am 70 now. Ours is the ULTIMATE REWARD ACCOUNT we like the extra benefits and overdraft facilities too. Reviewed on: 11th June 2020

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