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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (244 reviews)

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4.84

Based on 244 reviews, last reviewed 3rd Mar 2025

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Brilliant service from Jane Longmore The Hanley have been great from the very first minute i enquired with them for my mortgage. My advisor, Jane Longmore, has been amazing and so profess... Read more Reviewed on: 3rd March 2025

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Latest lowest rating:

1

New products but only for new customers I have a RIO mortgage with the Hanley taken out nearly 5 years ago. I have 2 issues:-1) recently they introduced a new RIO deal with a lower interest ... Read more Reviewed on: 7th February 2025

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (244)

Review of the Hanley Economic Building Society, Mortgages:

amazing staff!

helpful , knowlegable staff that gave lots of information and help with getting the right mortgage Reviewed on: 12th January 2022

Knowledgeable, supportive and friendly

As first time buyers we were more than impressed at the service provided by Hanley Economic Building Society. We spoke with Jane, one of the mortgage advisors - she was wonderful. She was extremely knowledgeable and helpful and talked us through lots of different options, making sure we understood them all fully. She was open and honest about what would work best for us. She was very friendly and made the whole process very relaxing. I would highly recommend Hanley Economic for first time buyers if you want a smooth process. Reviewed on: 8th September 2020

Beyond Compare

I have gone through the mortgage process twice before with the larger high street banks, so I cannot stress enough how exceptional The Hanley are. Their customer service is impeccable and communication is consistent throughout the process. They truly make you feel like a valued customer and are very patient and accommodating should things go wrong with your purchase. Our mortgage advisor Lana was professional and supportive and I couldn’t be more grateful and lucky to have chosen this lender! Can’t recommend enough. Reviewed on: 4th August 2020

RIO mortgage

From the minute we applied we found your representative Anna Whitehead extremely helpful, pleasant, efficient, and able to answer any queries which inspired confidence in Hanley. Reviewed on: 29th July 2020

Clear and friendly advice at The Hanley

We held an arranged mortgage interview with adviser Jane Longmore which was very thorough and answered all our questions. She made us very much at ease and was not in any way pushy. Because we had very particular requirements we eventually chose another lender but The Hanley couldn't have done more to help us. And they are very competitive on their rates! Reviewed on: 28th July 2020

Lana Beech, professional from start to finish

In a previous life I was a Building Society Area Manager. I would have been delighted to have Lana on my staff when I was in the trade! Nothing has been too much trouble and she has made the process seamless, enjoyable and ultimately successful! Thank you Lana, you will go far....... Reviewed on: 22nd July 2020

Friendly and helpful

Anna, my mortgage advisor was very helpful and guided me through the process with ease. During these difficult times she stayed in contact with me throughout and answered all my questions. Reviewed on: 30th June 2020

Fantastic service end to end

The support and advice I received from Anna at The Hanley has been extremely valuable in buying my first home! I can't rate the service highly enough! Thank you! Reviewed on: 27th June 2020

Mortgage review

Thank you so much for helping us with the purchase of our new home. I know you said you didn't want anything, so we thought a card would help to say how much we appreciate your help. Reviewed on: 20th June 2020

Later Life Mortgage

We applied for a later life mortgage with the Hanley Economic Building Society. The application process was thorough but straight forward and any queries we had were dealt with promply by Jane Longmore, our Hanley's Mortgage Advisor who helped us throughout the whole process. Against the background of the conditions imposed by Covid 19, with people working remotely, the process went remarkably smoothly. We now have our mortgage and would like to thank all Hanley's staff for their help and assistance. Reviewed on: 18th June 2020

Great service

Good service and kept up to date with application progress and completion. Good to have one point of contact too. Reviewed on: 17th June 2020

Reply from Hanley Economic Building Society Thank you for your positive feedback, this has been shared with the team :) Response date: 22nd June 2020

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