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Hanley Economic Building Society: Mortgages reviews

4.84
Based on 243 reviews, last reviewed 17th Feb 2025
514% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
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5%

Latest highest rating:

5

Hanley staff were always pleasant and welcoming and... Hanley staff were always pleasant and welcoming and answered telephone calls and emails promptly. They treated me with respect in spite of my age (85)... Read more Reviewed on: 17th February 2025
Dr C's avatar
Dr C

Latest lowest rating:

1

New products but only for new customers I have a RIO mortgage with the Hanley taken out nearly 5 years ago. I have 2 issues:-1) recently they introduced a new RIO deal with a lower interest ... Read more Reviewed on: 7th February 2025
Douglas E's avatar
Douglas E

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product
...

Hanley Economic Building Society Mortgages reviews (243)

Review of the Hanley Economic Building Society, Mortgages:

Great service, Hanley did my remortgage last year an...

5
Great service, Hanley did my remortgage last year and I couldn’t recommend them more. Friendly staff and knowledgable mortgage advisers. Reviewed on: 26th January 2025

Great service

5
Great service easy to speak to a human not a robot and always helpfull on the phone Reviewed on: 6th February 2025

Professional, informative.

5
Professional, informative. Have had a mortgage with them for over 10 years. Always keeps me appraised of my account and notifies me of any offers that are available. Reviewed on: 6th February 2025

Helpful and understanding

5
One of only a couple of companies that helped me an interest only mortgage Reviewed on: 6th February 2025

The best

5
Excellent service and very knowledgeable staff. Reviewed on: 6th February 2025

A great bank to deal with, straight forward, always...

5
A great bank to deal with, straight forward, always available to chat about things, upfront and honest. Dealing with them has been so easy. So much so we stayed at the end of our initial deal and took a new one. They definitely have the personal touch that loads of banks lack. Reviewed on: 6th February 2025

Nice friendly service.

5
Nice friendly service. Nothing too much trouble. Explain their products perfectly. Reviewed on: 6th February 2025

Fanatastic and friendly Building Society

5
A great experience for the last 10 years, always well informed and polite staff. Wouldn't hesitate to recommend this small and friendly society. Reviewed on: 6th February 2025

Hanley is really reliable and on your side

5
I've had a fixed rate mortgage with Hanley since 2015, the first term ended in 2020 and the second one will end this December. I found Hanley very helpful in explaining what my different options were and I've been fortunate in getting a very reasonable rate throughout. Given my age (75) my mortgage options were limited but Hanley gave me a very competitive rate (currently 2.9%) despite this. Reviewed on: 6th February 2025

Just a great process from start to finish, friendly...

5
Just a great process from start to finish, friendly knowledgeable staff. Reviewed on: 6th February 2025

Long term mortgage customer and very happy.

5
I switched my mortgage to the Hanley over 10 years ago because they offered excellent rates. I've stayed with them and moved house because they are excellent! Reviewed on: 6th February 2025

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