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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (244 reviews)

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4.84

Based on 244 reviews, last reviewed 3rd Mar 2025

617% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Brilliant service from Jane Longmore The Hanley have been great from the very first minute i enquired with them for my mortgage. My advisor, Jane Longmore, has been amazing and so profess... Read more Reviewed on: 3rd March 2025

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Latest lowest rating:

1

New products but only for new customers I have a RIO mortgage with the Hanley taken out nearly 5 years ago. I have 2 issues:-1) recently they introduced a new RIO deal with a lower interest ... Read more Reviewed on: 7th February 2025

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About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Hanley Economic Building Society Mortgages reviews (244)

Review of the Hanley Economic Building Society, Mortgages:

Highly Recommended

Buying a house is one of the most stressful situations but we are very grateful to have had the help of Hanley Economic. We first saw Rachel Ecclestone in the Longton branch who perfectly explained what a mortgage is and we went through what would best suit the both of us. Then we were introduced to our mortgage advisor Lana Beech who throughout the whole process has been professional and extremely supportive. Lana was always checking up on us to see how we were doing and was always keeping us up to date with what was going on. No questions at all went unanswered. We can’t thank you enough for the help and support! I would highly recommend Hanley Economic especially for first-time buyers. Reviewed on: 3rd September 2024

Lana Beech Remortgage Advice

Lana Beech was our one contact to arrange a re-mortgage. Lana proved to be a very knowledgeable and friendly person. Interested in finding exactly what would be the right product for us in a very human way. Answers to questions were dealt with promptly. Reviewed on: 5th September 2024

Outstanding service and help throughout

From the beginning of our contact with the Hanley we have received outstanding service and help. Buying a house is known as a very stressful experience and so having the support from both Jane and Clare really helped to give us the reassurance that our money was being safely and securely transferred for the house purchase and the mortgage deal we were offered was exactly what we were looking for. We have nothing but praise and thanks for all the help that we received. Reviewed on: 29th August 2024

We are writing to express our sincere gratitude for...

We are writing to express our sincere gratitude for the exceptional service provided by Jane Longmore during our recent mortgage application process. Despite the complexities and length of the process, Jane’s professionalism, patience, and dedication were outstanding and truly appreciated. Janes thorough knowledge of the mortgage landscape were evident throughout our interactions. Jane consistently went above and beyond to ensure that we were wellinformed and comfortable with each step. Jane’s quick communication made such a significant difference to our experience in keeping us updated throughout. It’s unavoidable that mortgage applications can be a long drawn out process but we never felt out of the loop. We are grateful for Jane making what could have been a stressful process much smoother and more manageable. Please extend our thanks to Jane for her hard work and dedication. In light of Jane’s exceptional service, we highly encourage that she receives recognition for her work. Jane’s ability to maintain customer satisfaction, even when circumstances are less than ideal, is a rare quality that deserves commendation. We believe that acknowledging Jane’s efforts not only rewards her dedication but also sets a positive example for the entire team. Thank you once again for having such a valuable member on your team. Reviewed on: 20th August 2024

Lana Beech was fantastic and very helpful with my mo...

Lana Beech was fantastic and very helpful with my mortgage and the underwriting process was smooth. Reviewed on: 15th August 2024

Self build mortgage

I recently completed on a self build mortgage with Hanley Economic. I was assisted throughout the application process by Lana who was extremely supportive, kept me updated regularly and responded to any of my questions promptly. I wouldn't hesitate to recommend Lana and Hanley Economic to others Reviewed on: 14th August 2024

Can't recommend this local building society enough!

Following an extremely informative and helpful meeting with a mortgage advisor, I have decided to remain with the Hanley on a variable rate mortgage. There were no delays to the paperwork and I was kept fully informed throughout the process. Reviewed on: 13th August 2024

In branch service review

Staff have been really, really helpful and lovely throughout my mortgage application - I can't thank them enough for all their help. Reviewed on: 9th August 2024

A fuss free experience

Jane Longmore handled our mortgage application very effeciently. The communication was clear and Jane was polite and helpful. This was one part of the house move that didn't add any stress so thank you! Reviewed on: 5th August 2024

Great customer service

Applied for a mortgage with the hanley and Jane longmore dealt with my application very well. The customer service was great and Jane was very friendly and helpful. Very glad I chosen the hanley and would recommend this building society to other people. Reviewed on: 5th August 2024

Remortgage

Recently completed a remortgage with the support of Lana Beech (Mortgage Advisor). Couldn't have asked for a better service from Lana. Friendly, communicative, knowledgable and responsive. Nothing was too much trouble. Outstanding service. Highly recommend. Reviewed on: 1st August 2024

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