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Hanley Economic Building Society: Mortgages reviews

View other Hanley Economic Building Society products
4.84
Based on 339 reviews, last reviewed 24th Aug 2026
50% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
1%
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0%
2 star
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0%
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4%

Latest highest rating:

5

I cannot thank Lana Beech enough for her outstanding... I cannot thank Lana Beech enough for her outstanding support throughout my first home purchase. As a first time buyer, the whole process felt overwhel... Read more Reviewed on: 24th August 2026
Immy's avatar
Immy

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L
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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

Review Hanley Economic Building Society: Mortgages now

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Hanley Economic Building Society Mortgages reviews (339)

Hanley have been brilliant mortgage providers.

5
Hanley have been brilliant mortgage providers. I love that they have the human touch threaded through every stage. They see you as a person, not just another number. Reviewed on: 26th March 2025
Charlene S's avatar
Charlene S

3 re-mortgages later

5
I've been with The Hanley for over 6 years and they've always been competitive when it comes to mortgaging. The process has been straight forward to follow and I've been happy with the service. Reviewed on: 26th March 2025
Alan Robert Blunt's avatar
Alan Robert Blunt

Excellent customer service

5
I’ve been a customer of HEB for many years. I have always found their customer service first class. Reviewed on: 26th March 2025
Lee Gerry's avatar
Lee Gerry

The staff are helpful, patient and explain things well.

5
The staff are helpful, patient and explain things well. Thank you. Reviewed on: 26th March 2025
Punam's avatar
Punam

The perfect mortgage

5
With the previous mortgage lender we were stuck in a limbo of high variable interest rate not linked to the BoE. With Hanley we've found the perferct offer linked to the BoE base rate. Reviewed on: 26th March 2025
Valerio D's avatar
Valerio D

I have a very good feedback, and very easy to work w...

5
I have a very good feedback, and very easy to work with you and good services. Reviewed on: 26th March 2025
ionel c's avatar
ionel c

friendly, helpful, knowledgeable people and good deals

5
Always dealt with any queries in a friendly helpful manner and no having to talk to a robot/computer, it’s always a real person I spoken to. At each renewal time for my mortgage they’ve offered a competitive deal so I’ve always been with them Reviewed on: 26th March 2025
Jon S's avatar
Jon S

Amazing Service

5
All the Mortgage Advisors are friendly, understanding and extremely experienced and helpful. I feel I can trust their advice and expertise. The service in general is professional, timely and communicative. Reviewed on: 26th March 2025
Vicki H's avatar
Vicki H

Easy to deal with

5
Easy to deal with and understanding of customer needs Reviewed on: 26th March 2025
Pat's avatar
Pat

Highly recommend

5
Great experience all round - top customer service and good prices Reviewed on: 26th March 2025
David P's avatar
David P

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