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Hanley Economic Building Society: Mortgages reviews

4.84
Based on 336 reviews, last reviewed 22nd Apr 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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1%
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4%

Latest highest rating:

5

These guys have stuck by us through a tough process... These guys have stuck by us through a tough process from the beginning of our self build right through to completion. It's impossible to portray in a ... Read more Reviewed on: 22nd April 2026
Deanna J's avatar
Deanna J

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (336)

The staff are helpful, patient and explain things well.

5
The staff are helpful, patient and explain things well. Thank you. Reviewed on: 26th March 2025

The perfect mortgage

5
With the previous mortgage lender we were stuck in a limbo of high variable interest rate not linked to the BoE. With Hanley we've found the perferct offer linked to the BoE base rate. Reviewed on: 26th March 2025

I have a very good feedback, and very easy to work w...

5
I have a very good feedback, and very easy to work with you and good services. Reviewed on: 26th March 2025

friendly, helpful, knowledgeable people and good deals

5
Always dealt with any queries in a friendly helpful manner and no having to talk to a robot/computer, it’s always a real person I spoken to. At each renewal time for my mortgage they’ve offered a competitive deal so I’ve always been with them Reviewed on: 26th March 2025

Amazing Service

5
All the Mortgage Advisors are friendly, understanding and extremely experienced and helpful. I feel I can trust their advice and expertise. The service in general is professional, timely and communicative. Reviewed on: 26th March 2025

Easy to deal with

5
Easy to deal with and understanding of customer needs Reviewed on: 26th March 2025

Highly recommend

5
Great experience all round - top customer service and good prices Reviewed on: 26th March 2025

First class personalised service

5
First class personalised service from a Society which cares for its members. Mortgage advisers help you through every stage of the process and follow up afterwards. Reviewed on: 25th March 2025

Always great customer service

5
Always great customer service and it was easy to discuss and arrange my mortgage and when i needed to extend my fixed rate for a further two years. Reviewed on: 25th March 2025

Mortgage review

5
Good customer service. Flexible financial offer but limited for best market rates. Reviewed on: 25th March 2025

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