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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.80 (338 reviews)

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4.80

Based on 338 reviews, last reviewed 14th Jul 2026

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Mortgage Had the pleasure of dealing with Lana while sorting my mortgage, and I couldn’t have asked for anyone better. She made it effortless and made me feel ... Read more Reviewed on: 14th July 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (338)

3 re-mortgages later

I've been with The Hanley for over 6 years and they've always been competitive when it comes to mortgaging. The process has been straight forward to follow and I've been happy with the service. Reviewed on: 26th March 2025

Excellent customer service

I’ve been a customer of HEB for many years. I have always found their customer service first class. Reviewed on: 26th March 2025

The staff are helpful, patient and explain things well.

The staff are helpful, patient and explain things well. Thank you. Reviewed on: 26th March 2025

The perfect mortgage

With the previous mortgage lender we were stuck in a limbo of high variable interest rate not linked to the BoE. With Hanley we've found the perferct offer linked to the BoE base rate. Reviewed on: 26th March 2025

I have a very good feedback, and very easy to work w...

I have a very good feedback, and very easy to work with you and good services. Reviewed on: 26th March 2025

friendly, helpful, knowledgeable people and good deals

Always dealt with any queries in a friendly helpful manner and no having to talk to a robot/computer, it’s always a real person I spoken to. At each renewal time for my mortgage they’ve offered a competitive deal so I’ve always been with them Reviewed on: 26th March 2025

Amazing Service

All the Mortgage Advisors are friendly, understanding and extremely experienced and helpful. I feel I can trust their advice and expertise. The service in general is professional, timely and communicative. Reviewed on: 26th March 2025

Easy to deal with

Easy to deal with and understanding of customer needs Reviewed on: 26th March 2025

Highly recommend

Great experience all round - top customer service and good prices Reviewed on: 26th March 2025

First class personalised service

First class personalised service from a Society which cares for its members. Mortgage advisers help you through every stage of the process and follow up afterwards. Reviewed on: 25th March 2025

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